Payment Lifecycle Manager II at JPMC Candidate Experience page

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payment operations, Team management, Financial systems, Transaction processing, Client service, Risk management, Budget management, Performance management, International payment conventions, SWIFT, Analytical skills, Communication skills, Leadership, Problem solving, Compliance, Audit

Industry

Financial Services

Description

Join a team shaping the future of digital payments and drive your professional growth. Become a pivotal leader at the forefront of revolutionizing payment operations, where your expertise will help drive efficiency across our financial systems. As a Payment Lifecycle Manager II within Payments Operations, you will have to manage a team of 19-30 staff members providing service and clearing services in a 24 X 7 environment, supporting Global Core Cash Operations encompassing Asia, EMEA and WHEM regions. You will have a direct reporting line into the Vice President — Services and will be directly responsible for the day to day operations, including transaction processing, client service & investigations of client/ third party bank inquiries. You will be responsible for understanding the key metrics and risk components within drive each LOB and manage the team to meet the financial plans put forth by these LOB’s, while partnering globally with the regions where the business operations are located. You be responsible for maintaining staff and budget requirements. Job responsibilities * Responsible for meeting client deliverables with a high level of timeliness and accuracy. * Develop an environment of continuous focus on quantifiable productivity and quality. * Constant and regular review of processes and performance with focus on improving departmental competency / performance rating. * Regular reviews of procedures assuring new processes are documented. * Identify business knowledge gaps and ensure everyone has ownership of deliverables * Interact with global location managers in an effective and professional manner. * Monitors all relevant Management Information System data ensuring all issues have been resolved expediently. * Constant and regular review of all key aspects with the direct reports. Set expectations with direct reports, regarding positive motivation and serving as a role model through accountability. * Develop and foster a team that is responsive to dynamic organizational and operational changes * Responsible for overall Performance Management and Talent Review process. Required qualifications, capabilities, and skills * Bachelors/Master’s degree (e.g. CA, ICWA, and MBA) with 5 years of post qualification experience or Graduate with Minimum 7 years of work experience in a financial institution. Should have experience managing a team of approximately 20 or more employees. * Working knowledge of various aspects of International Payment Processing &/or Investigations Operations. * Working Knowledge of SWIFTS & international payment conventions & practices is a must. * Strong Interpersonal skills to be able to communicate internally & externally and at all levels. * Excellent written & oral communication skills in English. * Good leadership and people management skills. * Good ability to build strong business relationships within the site and across the business. * A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. * Good personal computer, and analytical skills. * Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met. Preferred qualifications, capabilities, and skills * Prior Experience in Client and Third-party banks investigations for Multicurrency payments will be an added advantage * Project Management/ Implementation experience would be a plus. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Responsibilities

The Payment Lifecycle Manager II will lead a team of 19-30 staff members to manage global core cash operations, including transaction processing and client investigations. They are responsible for meeting financial plans, maintaining budget requirements, and ensuring high levels of timeliness and accuracy in client deliverables.