Payment Operations - Intern (m/f/d) at Deezer

Paris, Ile-de-France, France -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payment Performance Monitoring, KPI Definition, Automation, Data Visualization, Root Cause Analysis, Cross-functional Stakeholder Management, Communication, SQL, Google Sheets, Google Slides, Google Docs, Analytical Mindset, Attention To Detail, Proactivity

Industry

Musicians

Description

Company Description LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At sixteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** Job Description 6 months internship from March/April 2026. We are looking for a Payment Operations Intern to join the Payment Operations team within the Customer & Monetization Business Unit (Product & Tech division). You will work at the intersection of business and tech to build a clear view of how payments perform across Deezer’s platforms and markets. You will report to the Payment Analyst and play a key role in monitoring and analyzing payment performance end-to-end, with the objective of highlighting improvement areas, investigating performance drivers and providing actionable recommendations to support decision-making and prioritization. What you will do: Payment performance KPIs & automation: support the team in defining, calculating and automating key payment performance indicators, replacing manual tracking with robust and scalable reporting. Monitoring & visualization: build and maintain monitoring dashboards to spot trends and anomalies across payment methods and markets. Identify opportunities & propose improvements: proactively investigate performance drops or unusual patterns, dig into root causes, challenge current subscription and payment flows by working closely with the Payment Engineering team to help specify, test and follow up on solutions once implemented. Qualifications This role is excellent for a person with: Currently enrolled in a Bachelor's or Master's program from a business/engineering school or university. Eager to learn and proactive. Analytical mindset with strong attention to detail. Comfort working with cross-functional stakeholders (technical and business) and communicating effectively with different audiences. Fluency in English. Proficiency with Google Suite (Sheets, Slides, Docs). Knowledge of SQL. Knowledge of data visualization tools (Looker Studio, Tableau) is a plus At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou Additional Information At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : Regular Diversity & Inclusion internal and external talks Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability and LGBTQ+ Multiple e-learnings and mandatory training sessions for all managers English and French courses for all, so that everyone can connect and feel included Beyond benefits like health insurance, transportation, we offer you extra perks like: A Deezer premium family account for free Access to gym classes Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong. Deezer parties several times a year and drinks every thursday Mental health and well-being support from Moka.Care Allowance for sports, travelling and culture Mental health and well-being support from Moka.Care Meal vouchers Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here !

Responsibilities

The intern will monitor and analyze payment performance end-to-end across Deezer's platforms and markets, aiming to identify areas for improvement and provide actionable recommendations. This involves defining and automating key payment performance indicators and building monitoring dashboards to spot trends and anomalies.