Key Responsibilities will include;

• Collaborate with teams across the firm to align, integrate and enhance operational processes.
• Identify opportunities for improvement and recommend solutions to optimise operational efficiency.
• Develop and implement operational procedures and controls to mitigate risk and maintain robust operational standards.
• Prepare reports and presentations on operational performance, communicating key findings and insights to senior stakeholders.
• Monitor industry trends and regulatory developments, identifying opportunities to adopt best practices across banking operations.
• Contribute to projects and strategic initiatives designed to improve operational efficiency and effectiveness.
• Support automation initiatives and drive continuous improvement across operational workflows.
• Work closely with onshore and offshore teams to deliver consistent, effective and efficient operational outcomes.
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