Payment Operations Wise Platform Implementation Lead at Wise

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

10000.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payment Operations, Implementation, Leadership, Strategic Roadmap, Partner Integrations, Mentoring, Process Optimization, Operational Readiness, Scalability, SQL, KPI Frameworks, Incident Response, Risk Mitigation, Cross-functional Collaboration, Technical Oversight, Product Specialists

Industry

Financial Services

Description

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer. Job Description Salary Ranges: 8,500 - 10,000 per month + RSUs We’re looking for a Payment Operations Implementation Lead to join the Wise Platform Operations team in our Singapore office. Your mission: Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help build and develop a strong WIse Platform Operations Implementation team in APAC and support Product Specialists on their personal growth paths. Here’s how you’ll be contributing to the Operations Team As a Payment Operations Implementation Lead in the Wise Platform domain you will be the driving force behind the successful launch and scaling of our partner integrations in Payment Operations. This role owns the end-to-end operational readiness for new integrations, from managing the pipeline and defining testing plans to ensuring payment models are fast, reliable, and built to scale. This is a leadership position that blends strategic process design with hands-on technical oversight to ensure partners receive a world-class experience. What You’ll Be Doing Drive the strategic roadmap for scaling our global payment operations, focusing on new and existing Wise Platform partner integrations, performance improvements, and risk reduction. Lead, mentor, and develop a high-performing team of Product Specialists, fostering a culture of technical excellence and ownership. Standardize and optimize global operational processes and workflows to enhance speed, cost, and overall efficiency across regions. Own the end-to-end operational readiness for new partner and product implementations, ensuring all integrations are scalable, reliable, and meet our high standards. Define and implement data-driven KPI frameworks and monitoring dashboards (using SQL) to track performance and deliver actionable insights that influence strategy. Partner with global Product, Engineering, and regional teams to translate business goals into scalable technical solutions and improved internal tooling. Act as the subject matter expert and key escalation point for complex operational issues, leading incident response and proactive risk mitigation. Champion a culture of continuous improvement, identifying and leading cross-functional initiatives to resolve operational bottlenecks and build resilient systems. This role will give you the opportunity to: Make an Impact - You’ll help drive the definition of our goals and vision while increasing the efficiency of the operations team and dreaming big, driving us towards Mission Zero! Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems! Develop Wisers - You’ll scale culture and help to create a positive and motivating work environment for our Wisers. You’ll ensure the health and productivity of the specialists within your teams by helping to set the right culture and implement the right approaches. We don’t believe in drama, only good Karma! Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. You’ll also occasionally travel to work and learn with our teams in other locations! We’re 6500+ Wisers with 70+ nationalities located in offices from Tallinn to Tokyo, and much like our product, we operate without borders communicating across teams and locations. We get it done! Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram. Compensation: SGD8500 - SGD10000 - monthly

Responsibilities

This role drives the strategic roadmap for scaling global payment operations, focusing on new and existing Wise Platform partner integrations, performance improvements, and risk reduction. The lead will also mentor a high-performing team of Product Specialists and standardize global operational processes for efficiency.