Payment Operrations Coordinator (E-commerce) at Noblesse Top Secretaries

Rotterdam, South Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Finance, Accounting, E-commerce, Online Retail, Excel, ERP, Analytical Skills, Payment Processing, Order Management System, Sales Reporting, Revenue Recognition, Budgeting, Forecasting, Compliance, Multi-Currency, VAT

Industry

Staffing and Recruiting

Description

Company Description Our client is an international sportive organization with European Head Quarters in Rotterdam area and multiple offices worldwide. A dynamic and inspirational organization with room for further personal development and healthy ambitious colleagues. Job Description The Payment Operations Coordinator plays a key part in coordinating aspects of the financial flow of the E-commerce and marketplace business, from OMS to customer payment and revenue recognition, while supporting forecasting, budgeting and performance analysis. The payment Coordinator will support the financial operations of the E-commerce department to ensure accurate control of online payments, sales reporting, marketplace financials and forward looking financial planning. Key tasks & responsibilities Online Payment & Transaction Management Support daily monitoring and reconciliation of online transactions processed through PSP; Ensure accurate settlement, fee validation, chargeback tracking & refund processing; Investigate and resolve payment discrepancies in collaboration with Customer Service, IT and PSP support; Assist in maintaining payment method performance analysis (approval rates, declines, fraud indicators); Support audits and compliance related to online payments and PCI requirements. Order Management System (OMS) Act as the finance owner of the Order Management System (OMS) for E-commerce; Ensure financial accuracy across the full order-to-cash lifecycle, from order creation to fulfilment, returns and refunds; Monitor and reconcile financial data between OMS, ecommerce platform, PSP, ERP and marketplace systems; Identify, investigate and resolve discrepancies such as paid-but-unshipped orders, shipped-but-unpaid orders or unmatched refunds etc.; Work closely with internal and external parties to resolve OMS related financial issues. Sales & Revenue Reporting Prepare daily, weekly & monthly E-commerce sales reports; Support revenue recognition in line with company and accounting standards; Monitor promotional and campaign performance from a financial perspective. Marketplace Financial Control and Processes Manage financial reporting and reconciliation for online marketplaces; Validate marketplace settlements, commissions, logistics fees and chargebacks; Maintain internal controls over online revenue, payments, and OMS processes; Support documentation of finance processes and controls related to Ecommerce, marketplaces and OMS; Ensure timely and accurate posting of marketplace revenues and costs; Act as finance point of contact for marketplace related queries. Forecasting & Budgeting Support preparation of sales forecasts, budgets and rolling forecasts for the ecommerce channel; Track actual performance versus budget & forecast; Support long-range planning and scenario analysis (eg. growth, promotions, new markets and channels). Qualifications The ideal candidate; Holds a degree in Finance, Accounting, Business or a related field; Has minimum 2 – 4 years of experience in finance, accounting or commercial finance; Has experience in E-commerce or online retail finance; Has strong Excel skills and experience working with ERP and reporting systems; Has high attention to detail with strong reconciliation and analytical skills. Additional preferred aspexts: Is experienced in working with PSP or other online payment service providers; Has hands-on experiencein working with an Order Management System (OMS); Exposure to marketplace financials; Is experienced in working in a multi-country, multi-currency EMEA environment; Has good understanding of VAT and cross-border e-commerce transactions. Additional Information Interested? When this role meets your interest & ambition you can upload your CV by clicking the "apply" button or call for further inquiries to Noblesse Recruitment; Monique Nobel tel. +31 6 41 576 904.

Responsibilities

The Payment Operations Coordinator is responsible for managing the financial flow of the E-commerce business, including online payment management, order management, and sales reporting. They will also support budgeting, forecasting, and performance analysis.