Payment Poster at United WestLabs

Santa Ana, California, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

25.0

Posted On

10 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payment Posting, Medical Billing, Revenue Cycle Management, Account Reconciliation, ERA/EOB Interpretation, Insurance Reimbursement, Data Entry, Microsoft Excel, Analytical Skills, HIPAA Compliance, Financial Reporting, Cash Flow Analysis

Industry

Hospitals and Health Care

Description

FULL TIME | ON-SITE/REMOTE HYBRID | SANTA ANA, CA POSITION SUMMARY The Payment Poster is responsible for the accurate and timely posting of insurance payments, patient payments, contractual adjustments, denials, recoupments, refunds, and other account transactions. This position plays a critical role in maintaining the integrity of accounts receivable, ensuring accurate financial reporting, and supporting revenue cycle operations. In addition to payment posting duties, the Payment Poster is expected to identify payment variances, payer trends, posting exceptions, and reconciliation issues that may impact cash flow or reimbursement. The ideal candidate is detail-oriented, analytical, and capable of researching discrepancies to ensure accurate account resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES PAYMENT POSTING * Post electronic remittance advice (ERA), electronic funds transfers (EFT), paper EOBs, patient payments, lockbox payments, and credit card transactions accurately and timely. * Apply contractual adjustments, denials, coinsurance, copays, deductibles, and patient responsibility amounts according to payer guidelines. * Post recoupments, reversals, take-backs, and corrected payment transactions. * Ensure payments are applied to the appropriate patient accounts and service lines. RECONCILIATION * Reconcile daily deposits, EFTs, lockbox payments, and posted transactions. * Verify payment amounts match remittance documentation. * Balance payment batches and identify variances. * Research unapplied cash, unidentified payments, and reconciliation discrepancies. * Assist with month-end cash reconciliation activities. ANALYSIS AND RESEARCH * Review payment variances and underpayment situations. * Identify missing payments, duplicate payments, and posting anomalies. * Escalate payer reimbursement concerns to Account Analysts or management. * Assist with identifying trends related to payer processing errors. * Research rejected ERA files and posting exceptions. REVENUE CYCLE SUPPORT * Work closely with Account Analysts, Billing Problem Resolution Specialists, and Supervisors to resolve payment-related issues. * Assist with refund identification and credit balance review. * Support audit requests and documentation reviews. * Maintain accurate records of payment activity and corrections. COMPLIANCE AND QUALITY * Ensure compliance with HIPAA, payer contracts, and company policies. * Maintain high levels of posting accuracy and productivity. * Follow established payment posting procedures and internal controls. * Participate in quality assurance reviews and training activities. QUALIFICATIONS * High school diploma required; Associate's degree preferred. * 1–3 years of healthcare payment posting, medical billing, accounting, or revenue cycle experience preferred. * Knowledge of: * ERA and EOB interpretation * Insurance reimbursement methodologies * Medicare, Medicaid, and commercial payer processing * Contractual adjustments * Patient responsibility calculations * Refund and recoupment processes * Experience with healthcare billing systems and payment posting software. * Strong data entry, analytical, and reconciliation skills. * Proficient in Microsoft Excel and reporting tools. * Excellent attention to detail and organizational skills. Qualified candidates are encouraged to submit a resume for consideration! United WestLabs is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace.

Responsibilities

Responsible for the accurate and timely posting of insurance and patient payments, including adjustments and denials. The role involves reconciling daily deposits and researching payment variances to maintain accounts receivable integrity.