Payment Reconciliation Analyst

at  PACE

PACE®

Pace® makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace® advances the science of businesses, industries, consulting firms, government agencies, and others.
Job Description

SUMMARY:

Responsible for provision of varied administrative support duties related to the accurate and timely payment of all unapplied payments to the corporation.

EDUCATION AND EXPERIENCE:

Associates degree in accounting or a related field; AND two (2) years of professional accounts receivable experience, OR an equivalent combination of education, training and experience.

REQUIRED KNOWLEDGE:

• Principles and practices of accounts receivable transactions.
• Practices of reviewing financial documents for completeness and accuracy.
• Applicable policies, procedures, and regulations.
• Computer applications related to the work.
• Financial record keeping and accounting practices and techniques.
• Correct English usage, including spelling, grammar, punctuation, and vocabulary.
• Standard business arithmetic, including percentages and decimals.
• Principles and practices to serving as an effective project team member.

REQUIRED SKILLS:

• Compiling and reviewing financial figures for completeness, accuracy and compliance with policies and procedures.
• Intermediate Microsoft Office application skills
• Ability to effectively communicate (written and orally)
• Interpreting, applying and explaining corporate policies and procedures.
• Using tact, discretion, and initiative within established guidelines.
• Researching, compiling, and summarizing a variety of informational materials.
• Composing correspondence and other written independently or from brief instructions.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.
• Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Maintaining databases, forms, documents and related information.
  Additional Information

• Generates reports to identify unapplied payments; resolves application issues.
• Assists in maintaining the Unapplied’s email in-box.
• Contacts customer to resolve unapplied cash and documents process; applies, creates invoice adjustments, coordinates refunds or works with other departments to properly apply the credit memo.
• Escalates issues, if necessary, to the collections group.
• Communicates unresolved unapplied payments to collections periodically.
• Reports short-payments to the collection group.
• Processes and communicate refund payments to AP.
• Maintains accounting, financial and statistical records and prepares periodic or special reports.
• Assists with training of staff as required.
• Provides backup to the cash receipts staff.
• Contributes to the efficiency and effectiveness of the department’s service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.