Payments Partnerships Manager at MAPLEBEAR INC D/B/A INSTACART

, , United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

210000.0

Posted On

25 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payments, Financial Services, Card Issuing, Disbursements, Business Development, Negotiation, Strategic Thinking, Analytical Solutions, Product Management, Engineering Collaboration, Partnership Management, Contract Negotiation, Cross-Functional Collaboration, Data-Driven Decision Making, Innovation, Relationship Management

Industry

Software Development

Description

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role - We are seeking a seasoned partnerships manager to help develop the strategy and roadmap for our payments ecosystem, specifically Instacart Shoppers, as well as manage Instacart’s relationships with critical payment partners to ensure Instacart's long term growth and success. Specific payment partners include Fintechs, Issuers, Processors, and Payment Networks. The role entails managing the day to day interactions between companies, partnership strategies, negotiating high impact deals, as well as managing senior-level partner counterparts. The role interfaces very closely with cross-functional teams (Product, Engineering, Marketing, Legal, Policy, Finance, etc.) and plays a key role as a main business counterpart of Instacart's Product and Engineering organizations. About the Team - The Strategic Partnerships team at Instacart is a group of experienced and results-driven professionals who are passionate about driving incremental growth for the company, generating cost-savings, and accelerating the company’s strategic priorities through needle-moving partnerships with a range of companies. Our team is responsible for managing some of Instacart’s key external relationships while working closely with Instacart Leadership and cross-functional teams to bring those partnerships to life and unlock new opportunities for the business. Our team values strategic thinking, creativity, and using data and insights to drive our decision-making. About the Job Relationship Management: Own the end-to-end relationship management with strategic payments partners. Execute day-to-day operational tasks in collaboration with cross-functional teammates and partners to ensure uptime and reliability for the shopper program, including shopper payment acceptance and shopper payouts, along with B2B payment acceptance. Negotiation Support for strategic deals from proposal stage through implementation.Track quarterly business reviews with partners and ensure the delivery of high impact results. Strategy: Collaborate and support the development of the Payments Partnerships strategy with cross-functional teams including opportunity sizing and resource prioritization to help drive the next level of innovation and growth for Instacart. As a payment expert overseeing a critical area with third party integrations, you will be expected to develop a vision and lead across-functional team while upholding the values of Instacart. Design, evaluate, and pursue innovative partnership opportunities with various industry players. Provide a strategic business and partnership perspective to the Product and Engineering teams to support the development of a joint roadmap. Educate other cross functional teams on capabilities and initiatives which can help the company achieve its goals and objectives. Contract Execution: Manage payment industry partners, including negotiating and signing new contractual agreements and amendments as needed. Drive accountability by managing your partner deals through a process that ensures cross-functional alignment and accountability across deal terms. Interface and serve as the primary point of contact for both internal and external counterparts. About You Minimum Qualifications 6-8 years of business development or partnerships experience in tech or related industries. Expertise in payments, financial services, card issuing, and disbursements required Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions Experience in negotiating non-standard business or corporate development agreements Enjoy reading and learning about the intricacies of payments and fintech Experience working with product and engineering teams with a proven track record of tackling complex problems Preferred Qualifications Experience working on complex analytical solutions Experience working with payments and payment service providers You love fast-paced environments You are curious, and willing to go above and beyondYou thrive in ambiguity and can chart a course with limited direction #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $189,000—$210,000 USD WA $182,000—$202,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $174,000—$193,000 USD All other states $157,000—$174,000 USD

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Responsibilities

Manage relationships with strategic payments partners and oversee day-to-day operations to ensure reliability for the shopper program. Collaborate with cross-functional teams to develop and execute the Payments Partnerships strategy.