Payments Performance Strategist at Stripe

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payments, Operations, Data Processing, Analytical Skills, Collaboration, Presentation Skills, SQL, Dashboard Building, Modeling, Reporting, Card Network Rules, Regulatory Environment, Self-Starter, Customer Engagement, Feedback Synthesis, Optimization Strategies

Industry

technology;Information and Internet

Description

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. What you’ll do The Global Payments Performance team will be responsible for leading data-driven discussions with existing and prospective merchants on optimisation strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe. Responsibilities Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. Serve as both an internal and merchant-facing expert on payment optimisation strategies. Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio. Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. Provide feedback on our tools and playbooks to help continuously improve our self serve offerings Who you are Minimum requirements 8+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Ability to speak and write Mandarin (full professional proficiency) is required as you’ll be engaging with stakeholders from large and complex Chinese-based merchants. A proven ability to build collaborative working relationships with cross-functional teams. The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Experience presenting directly to merchants Strong data processing and analytical skills. Preferred qualifications Experience with SQL, dashboard building, modeling, or reporting Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3) Experience presenting to senior business leaders

Responsibilities

Lead data-driven discussions with merchants on payment optimization strategies and collaborate with Sales and Customer Success teams. Build optimization narratives and tools to enhance merchant engagement and success.