Payments Strategy Associate at LinkedIn

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

02 Dec, 26

Salary

0.0

Posted On

03 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description

Key ResponsibilitiesAnalyze merchant chargeback, dispute, pre-dispute alert, and payment data to identify trends, risks, and opportunities.
Review and analyze merchant performance across Chargeblast products (Deflections, Alerts, and Recovery) to proactively identify potential payment or chargeback risks.
Develop data-driven recommendations to help merchants reduce chargebacks, improve approval and recovery outcomes, and maintain healthy dispute ratios.
Evaluate merchant payment setups, including payment processors, MIDs, descriptors, card networks, and transaction flows.
Work with merchants to understand their payment and dispute challenges and translate data into clear, actionable recommendations.
Participate in merchant meetings, presenting findings and strategic recommendations in a clear and easy-to-understand manner.
Collaborate with internal teams such as Success, Alert Operations, Recovery, Sales, and Engineering to implement and improve payment strategies.
Research and stay up to date on changes involving Visa, Mastercard, payment processors, dispute programs, and e-commerce payment trends.
Help develop and improve internal payment strategy frameworks, SOPs, reporting, and best practices.
Support ad hoc payment strategy and merchant consulting projects as needed.

Basic QualificationsAt least 2 years of experience in chargebacks, disputes, payments, payment operations, or a related field.
Strong understanding of chargeback and dispute management processes.
Familiarity with Mastercard and Visa pre-dispute alert programs, such as Ethoca Alerts, CDRN, and/or Verifi RDR.
Working knowledge of payment processors and payment platforms, such as Stripe, Shopify Payments, Checkout.com, Adyen, or similar platforms.
Strong data analysis and problem-solving skills, with the ability to identify trends and insights from large or complex datasets.
Comfortable working with spreadsheets, reports, dashboards, and other data analysis tools.
Strong communication skills and confidence in joining and leading online meetings with merchants.
Ability to explain complex payment and chargeback concepts in a simple, clear, and merchant-friendly way.
Highly adaptable and comfortable working across different merchants, payment setups, and business models.
Strong attention to detail and ability to manage multiple accounts or projects simultaneously.
Proactive, resourceful, and comfortable working in a fast-paced environment.

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Responsibilities