Key Responsibilities

Payment Platform Ownership

* Own the end-to-end payment card processing environment across two brands and approximately 800 locations.

* Ensure high availability, resilience, performance, and security of payment services.

* Maintain responsibility for payment acceptance technologies including:Payment terminals, Payment switching hosts, Payment gateways, Acquiring integrations, Loyalty integrations, Mobile payment applications

* Manage strategic relationships with third-party suppliers responsible for Network services, Payment terminal provision and maintenance, Payment switching services, Service desk and support functions

* Define, monitor, and govern service level agreements (SLAs), KPIs, and contractual obligations.