Hybrid – 2 days a week in our Solihull office
Full time, Permanent
Salary - £26,480 per annum
Are you detail-oriented, enjoy working with data, and thrive in a structured, fast-paced environment? Join Serco’s Payroll Team and help ensure over 27,000 employees are paid accurately and on time.
As a Payroll Administrator, you’ll play a key part in delivering Serco’s payroll services across multiple pay frequencies. You’ll be responsible for processing payroll transactions accurately, resolving employee queries, and maintaining data integrity in line with UK legislative requirements and internal deadlines.
This role offers a great opportunity to build a strong foundation in payroll while contributing to the smooth operation of one of the UK’s largest payrolls.

Experience & Knowledge
Some understanding or exposure to UK payroll processes and legislation is an advantage.
Comfortable working with data and interested in payroll systems like ResourceLink or SAP HR.
Logical and methodical approach to data entry, checking, and reporting.
Skills & Attributes
Excellent attention to detail with a focus on accuracy.
Clear communicator with a helpful and empathetic approach.
Confident handling phone-based queries.
Curious, eager to learn, and open to feedback and training.
Organised, reliable, and able to manage multiple tasks effectively.
Understands the importance of confidentiality and discretion.