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Payroll Analyst at Oracle Risk Management Services

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Post-Sales Support, Troubleshooting, Customer Relationships, Technical Questions, Electronic Support Services

Industry

IT Services and IT Consulting

Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

How To Apply:

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Responsibilities

The Payroll Analyst is responsible for delivering post-sales support and solutions to Oracle customers. This includes resolving non-technical inquiries and providing technical assistance regarding Electronic Support Services.