Payroll & Benefits Manager at Carmel Country Club

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Processing, Benefits Administration, Tax Compliance, FLSA Knowledge, Vendor Management, Commission Calculation, ADP Proficiency, Microsoft Excel, Audit Preparation, Analytical Skills, Confidentiality, Time Management, Communication Skills, Problem Solving, Wage-and-Hour Law, 401k Administration

Industry

Hospitality

Description

Carmel Country Club currently has a Full-Time opening for a Payroll & Benefits Manager. The Payroll & Benefits Manager handles all payroll processing, variable earnings, tax compliance, benefits administration, and vendor management for all club staff. This role is responsible for the full payroll function including compliance strategy, benefits administration, and vendor management. The position reports to the Chief Financial Officer and serves as the escalation point for complex payroll issues. Key Responsibilities & Essential Functions Payroll Processing • Run bi-weekly payroll for all full-time, part-time, seasonal, and tipped staff. • Manage seasonal ramp-up and wind-down pay cycles tied to the golf calendar. • Process first paychecks from Director of Talent new hire handoff and final checks on termination, including PTO payouts. Variable & Supplemental Earnings • Calculate golf, tennis, and fitness instructor lesson fees and commission splits per approved structures. • Calculate pro shop, F&B, and retail sales commissions each pay period. • Process approved event stipends and supplemental earnings. • Reconcile variable earnings against department revenue reports; submit summary to Finance/Controller. Tax & Wage Compliance • Own FLSA, wage-and-hour, and payroll tax compliance strategy. • Withhold and remit federal, state, and local payroll taxes; prepare and sign off on W-2s and year-end filings. • Apply overtime, tip credits, and FLSA rules for all hourly and tipped roles. • Apply correct paid/unpaid leave treatment per Director of HR-approved notifications. • Serve as escalation point for complex pay issues — garnishments, retroactive adjustments. Benefit Administration • Manage open enrollment and serve as primary employee contact for health, dental, vision, and 401(k) questions. • Process all benefits deductions each pay period; audit for accuracy. • Manage broker and carrier relationships; reconcile monthly invoices and resolve coverage disputes. Records & Reporting • Maintain payroll registers, pay history, audit logs, and reconciliation reports for Finance/Controller. • Execute all Director of HR-approved compensation changes in the payroll system. • Confirm approved pay ranges to Director of Talent before offers are extended. • Report payroll metrics and labor cost summaries to Finance/Controller. Qualifications — Education & Experience • Bachelor’s Degree in Human Resources, Accounting, Finance, or a related field (equivalent experience will be considered). • Certification in Payroll (CPP) or Human Resources (preferred). • Minimum of 5–7 years of experience in payroll administration, including variable and commission-based payroll. • Proficiency in payroll systems such as ADP (or similar) and Microsoft Office Suite, especially Excel. • Knowledge of 401(k), benefits program administration, and broker/carrier relationships. • Experience in a hospitality, private club, or similarly seasonal staffing environment preferred. Skills & Abilities • Deep understanding of FLSA, wage-and-hour law, payroll tax regulations, and compliance requirements. • Strong numerical and analytical skills; able to accurately calculate multi-type earnings, commissions, and reconciliations. • High attention to detail and accuracy in data entry, record-keeping, and audit preparation. • Excellent organizational and time management skills with the ability to consistently meet payroll deadlines. • Strong communication skills; able to explain complex payroll and benefits matters clearly to team members and leadership. • Ability to maintain strict confidentiality and handle sensitive compensation and benefits data with integrity. • Problem-solving ability to resolve discrepancies, garnishments, and retroactive adjustments effectively. Working Conditions • Position is office-based with high visibility to assist team members. • Regular interaction with Finance/Controller, Director of HR, Director of Talent & Engagement, and Club leadership. • This role may occasionally require extended hours during payroll deadlines, audits, or open enrollment periods. • Frequent handling of sensitive and confidential payroll and benefits data. Physical Requirements • Prolonged periods of sitting and working at a computer. • Ability to operate standard office equipment (computer, phone, printer, copier, scanner). • Frequent use of hands and fingers for typing, data entry, and filing. • Ability to lift or carry items up to 10–15 pounds occasionally (binders, documents, office supplies). • Visual acuity sufficient to review detailed documents and digital screens. • Auditory ability sufficient to communicate with team members and vendors in person or by phone. Benefits • Health Insurance • Paid Time Off • 401K • Employee Golf and Tennis • Complimentary Meals ---------------------------------------- We exceed expectations by following the C.A.R.M.E.L. Way Courtesy Awareness Relationship building Making it special Enthusiasm Latitude Our Chief Priorities *Be the Premier Family Club in the Southeast *Be an Employer of Choice in Charlotte *Maintain Facility Excellence *Provide a Safe & Secure Environment *Deliver an Excellent Member Experience We find creative ways to get to a “Yes” Carmel is a club that offers what we can do as opposed to saying what we cannot do. Our team works together to find a way to accommodate member requests as long as the outcome is safe, legal, and courteous. Sometimes the hardest part of this is meeting the last requirement: courteousness. If the request will disrupt other members or negatively impact your team members, then we need to find a creative solution to offer the member. About Us Carmel has earned recognition as a Platinum Club of America, a Five Star Private Club and was named the number 13 private club in America by Club Leaders Forum. Charlotte Observer named Carmel Top Places to Work in 2023. We appreciate all these fine recognitions, but we take our greatest pride in our family atmosphere and all the wonderful moments members have experienced and shared over the years, and the teamwork shared by our team members. Carmel is a symbol of tradition in Charlotte, a place where the whole family loves to be, and everyone feels more at home. What we offer: *Competitive wages paid biweekly *Benefits for regular, full-time team members: Paid time off Cost-shared medical & prescription benefits Club paid basic life insurance, long and short-term disability Dental, vision, life insurance, Health Savings Account 401k with Club match for eligible team members *Perks for all team members Daily meals, sodas, and ice cream located in a comfortable, air-conditioned environment inside the clubhouse Golf and tennis playing privileges Discounts on items in our Tennis and Golf shops Training and growth opportunities Please note: *We regret that we cannot contact all applicants directly. You will receive an auto response when your application has been received. *Offers of employment are contingent upon applicants consenting to, and successfully passing, a pre-employment screening. *We are a drug free workplace. *We comply with E-Verify procedures [https://www.uscis.gov/i-9-central/acceptable-documents]. *If the position requires a team member to drive machinery or a golf cart, a valid driver's license must be presented, and a Motor Vehicle Report may be required. *We comply with state and federal regulations for youth employment. You must be at least 16 years of age to work at Carmel Country Club and have a youth certificate filed. Learn more here: Youth Employment Certificate | NC DOL [https://www.labor.nc.gov/workplace-rights/youth-employment-rules/apply-youth-employment-certificate]

Responsibilities

The Payroll & Benefits Manager oversees all payroll processing, tax compliance, and benefits administration for all club staff. This includes managing variable earnings, vendor relationships, and serving as the escalation point for complex pay issues.