Job ID: 58247
Job Category: Finance, Accounting & Purchasing
Division & Section: Finance Shared Services, Business Services
Work Location: Metro Hall, 55 John Street
Job Type & Duration: Full-time, 3 Temporary (12-month) Vacancies
Hourly Rate and Wage Grade: $34.99 – $38.20, TFS270, Wage Grade 8
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 3
Posting Period: 13-Aug-2025 to 27-Aug-2025
As part of the Business Services, Digital Employee File (DEF) project team, the Payroll Benefits Pension Service Rep 3 will perform clerical and administrative functions related to employee file documents and migration of digital employee files to support the payroll, benefits and pension transformation initiatives that modernizes and automates the business processes.

YOUR APPLICATION MUST DESCRIBE YOUR QUALIFICATIONS AS THEY RELATE TO:

• Experience in providing clerical and administrative support in a pension, payroll or benefit processing, employee service centre or business services/operations environment.
• Experience using Microsoft Office Suite (i.e. Word, PowerPoint, Excel) and reporting software.
• Experience in accurately inputting high volumes of data and establishing and maintaining efficient manual and electronic filing systems.
• Experience in dealing with confidential information.

• Organizes the administration of documents related to the payroll, pension and benefits’ employee files for the DEF project.
• Prepares documents, statistical summaries and reports requiring assessment and analysis of data. Checks and corrects work for accuracy.
• Responds to telephone, emails and in-person enquiries from employees, management and project team members regarding payroll employee files and procedures.
• Monitors files received, input, track and document progress ensuring completion is within strict timelines.
• Performs data entry of employee files information and performs routine system entries.
• Coordinates meetings, schedules events, notify participants, distributes agenda, etc. Takes minutes as required.
• Establishes and maintains manual and computerized filing and data retrieval information systems, including file correspondence, records, and reports. Files/inputs and retrieves information for responding to inquiries, and reports. Maintains and updates official documents and policies.
• Updates DEF system master data in regards to changes.
• Prepares correspondence and performs varied clerical duties involving the operation of the unit.
• Answers inquiries from co-workers and maintains files that relates to payroll/benefit/pension secured and properly stored.