WHO WE ARE

Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent’s AI-powered WayFinding, comprehensive Care Experiences – Cancer Care, Surgery Care, Weight – and Pharmacy Benefits offerings combined with Accolade’s health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company’s offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care.

WE ARE LOOKING FOR TEAMMATES TO JOIN US IN BUILDING OUR COMPANY, CULTURE, AND MEMBER EXPERIENCE WHO:

• Put people first, and make decisions with the Member’s best interests in mind
• Are active learners, constantly looking to improve and grow
• Are driven by our mission to measurably improve health and care each day
• Bring the energy needed to transform health and care, and move and adapt rapidly
• Are laser focused on delivering results for Members, and proactively problem solving to get there

LOCATION

You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.

ABOUT THIS ROLE

We are seeking a detail-oriented and organized Payroll Coordinator to support our payroll operations. In this role, you’ll assist in processing payroll accurately and on time, maintain meticulous payroll records, and ensure compliance with relevant tax and wage laws. You will also serve as a key point of contact for employee payroll inquiries and help communicate updates related to payroll and company changes. The ideal candidate will bring discretion, adaptability, and a high level of professionalism to manage confidential information in a fast-paced environment.

WHAT YOU’LL DO

• Payroll Processing & Administration
• Enter, audit, and verify payroll-related data in the payroll systems to support timely and accurate payroll runs
• Collaborate with the payroll manager to review payroll data for accuracy and resolve discrepancies
• Ensure timesheet compliance with internal policies
• Maintain accurate payroll records to meet audit and regulatory requirements
• Coordinate employee data updates with the Total Rewards team, including benefit deductions and compensation changes
• Address and resolve employee payroll concerns efficiently and professionally
• Compliance & Reporting
• Help prepare and distribute payroll reports for internal stakeholders and auditors
• Support compliance with all federal, state, and local wage and tax laws
• Assist with year-end processing tasks, including W-2 reconciliation and distribution
• Employee Support & Communication
• Provide direct support to employees regarding payroll issues, tax updates, and pay statements
• Help employees with setting up direct deposit, using the self-service portal, and updating tax withholdings
• Communicate payroll policies and company changes clearly and proactively to employees