Payroll Expert at Novartis

, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Processing, Workday, Advanced Excel, Tax Compliance, Data Analysis, Vendor Governance, Reconciliation, Audit Readiness, Stakeholder Management, Process Improvement, Data Privacy, HRIS, Project Management, Problem Solving, Communication, Compliance

Industry

Pharmaceutical Manufacturing

Description

Job Description Summary Step into a role where your expertise in payroll processes drives meaningful impact. As a Payroll Expert, you’ll support the development of principles and guidelines that shape how we operate, while coordinating data analysis and evaluation to enhance service delivery. Your contributions will help implement and continuously improve payroll systems that support our people and APAC countries. Job Description Key Responsibilities: Support operational execution of payroll strategic objectives across teams and regions. Implement payroll processes and standards with guidance and training for users. Respond to payroll service requests and resolve issues or escalate as needed. Track and troubleshoot service errors, analyzing messages and user queries. Evaluate payroll services and contribute to continuous improvement initiatives. Collaborate on payroll-related projects at country or business unit level. Provide expert advice on payroll systems, compliance, and customer-focused solutions. Essential Requirements: Bachelor’s degree in finance, Accounting, Business, or a related field. Minimum 5 years payroll experience in full payroll cycle with experience in Taiwan (Main), Hong Kong and China countries. Professional fluency in written and spoken English and Chinese. Direct knowledge of country-specific payroll regulations and tax compliance for the APAC region. In depth knowledge and experience in Reconciliation & audit readiness, Vendor governance and Data privacy & payroll governance. Expertise in Workday & advanced Excel skills. Strong attention to detail and accuracy, with the ability to manage payroll data, validations, reconciliations, and documentation with a high degree of precision. Strong analytical and problem-solving skills to resolve payroll-related issues in a timely manner. Effective communication and stakeholder management skills, with the ability to partner with internal teams, vendors, and employees across multiple geographies and manage queries professionally. Process improvement and automation mindset. Desirable Requirements: Experience troubleshooting service errors and resolving complex payroll queries. Strong proactive problem-solving skills in a customer-focused environment. Multi-country payroll experience other than Taiwan, Hong Kong and China. Experience with Workday integration Experience in Global/ MNC and complex & matrixed organizations Experience in leveraging AI to simplify people processes, reduce duplication, and shift team capacity toward higher impact, value adding work. Skills Desired adverse event reporting, adverse event reporting, Collaboration, Communication, Consulting Services, Curiosity, Data Analysis, Data Privacy, Dispute Resolution, Employee Experience, Employee Onboarding, Error Analysis, Global Sample Distribution, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Identity And Access Management (Iam), job training, Payroll, procedure implementation, Process Analysis, Project Management {+ 4 more} Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .

Responsibilities

The Payroll Expert is responsible for implementing and improving payroll processes and standards across the APAC region, specifically for Taiwan, Hong Kong, and China. This includes managing service requests, troubleshooting errors, and providing expert advice on payroll systems and compliance.