ABOUT THE COMPANY

We are a dedicated and compassionate Domiciliary Care Agency with a team of 45 staff committed to providing exceptional care services. Our mission is to support individuals in their own homes, promoting independence and dignity in everything we do.

ROLE OVERVIEW

We are seeking an organised, efficient, and detail-oriented Office Manager/Administrator to support our operations. Reporting directly to the Registered Manager, you will play a key role in maintaining the smooth running of our administrative processes and ensuring accuracy in critical areas such as payroll/HR and databases.
While this role does not include direct line management, your contributions will be central to the success of our team and the quality of care we provide. Some weekend working will be required.

KEY RESPONSIBILITIES

· Oversee and manage general administrative tasks, ensuring the office operates efficiently and effectively.
· Handle payroll management accurately and on time, liaising with staff as necessary.
· Maintain and update databases, ensuring all records are accurate, complete, and compliant with data protection regulations.
· Co-ordinating rotas and using planning systems.
· Act as a point of contact for staff queries and provide general administrative support to the Registered Manager.
· Prepare reports, correspondence, and documentation as required.
· Monitor office supplies and PPE and coordinate procurement when needed.
· Ensure compliance with company policies and industry regulations in all administrative practices.
· Carrying out recruitment and staff HR procedures.
Required Skills and Experience
· Proven experience in an administrative or office management role, preferably within a healthcare or care agency setting.
· Proficiency in payroll software and maintaining databases.
· Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
· Strong attention to detail and problem-solving skills.
· Proficiency in MS Office Suite (Word, Excel, Outlook).
· Knowledge of Bright pay systems would be an advantage.
· Excellent communication skills, both written and verbal.
· Knowledge of data protection regulations (e.g., GDPR) is desirable.