Payroll Officer at Downer Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Processing, Customer Service, Problem-Solving, Collaboration, Attention To Detail, Payroll Legislation, Communication Skills, Planning And Prioritisation, Microsoft Office, SAP, Oracle, Pay Global, Attaché, Meridian, Continuous Improvement, Confidentiality, Integrity

Industry

Civil Engineering

Description

his role plays an important part in delivering accurate, timely and reliable payroll services to a large and diverse workforce. Working within the Business Services Centre (BSC), the Payroll Officer supports payroll processing across multiple enterprise agreements, systems and business units. The position focuses on high-quality payroll delivery, strong customer service, and effective issue resolution within agreed service levels. It suits someone who enjoys working in a fast-paced, high-volume environment, values collaboration, and takes pride in getting the detail right. Key Responsibilities Deliver payroll processing for wages and salaried employees along with leave management, overpayments, reconciliations and reporting Ensure payroll outcomes are accurate, compliant with relevant legislation, and delivered within agreed timeframes and service level agreements Complete first-round reconciliations for main and off-cycle payrolls, including superannuation, taxation, payroll tax and general ledger costing Process payroll transactions using enterprise HR and payroll systems in line with agreed deadlines Respond promptly to payroll enquiries raised through the customer support system, phone or email, applying strong problem-solving and customer service principles Work collaboratively with team members, HR and business stakeholders to resolve payroll issues and improve service outcomes Contribute to continuous improvement initiatives, payroll system enhancements and project activities as required Maintain confidentiality and integrity of payroll information at all times Follow all relevant policies, procedures, safety standards and quality frameworks What You Will Bring A minimum of 2 years’ experience in a payroll processing role within a high-volume environment Demonstrated experience delivering high-quality customer service in a complex or service-driven setting Exposure to multiple enterprise agreements and payrolls of 1,000+ employees (desirable) Experience using payroll systems such as SAP, Oracle (V12 or Express HR), Pay Global, Attaché or Meridian (system exposure dependent on role requirements) Sound knowledge of payroll legislation, compliance requirements and best practice Strong communication skills, with the ability to engage effectively with employees, team members and stakeholders Good planning and prioritisation skills, with the ability to manage competing deadlines A proactive, detail-focused approach with the confidence to investigate and resolve payroll issues Comfortable working in a fast-paced, changing environment while maintaining accuracy and service quality Strong working knowledge of Microsoft Office, particularly Excel, Outlook and Word Benefits Of Working with Downer Work with an ASX listed company, working with market leaders. Grow your career with us, we are passionate about giving our people opportunities to grow through personal and professional development and continuous learning: Professional development programs Access to professional memberships and industry networks Be part of a team that cares, we foster a work environment built on support that is flexible around our employee’s wellbeing needs: Flexible work arrangements Parental leave Employee Assistance Program Programs promoting diversity and inclusion A range of Corporate Benefits, including: Discounted services (car hires, hotels, insurance, retail stores, gyms) Why Downer? You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas. We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging. We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you. As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

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Responsibilities

The Payroll Officer is responsible for delivering payroll processing for wages and salaried employees, ensuring accuracy and compliance with legislation. They also handle payroll inquiries and work collaboratively with team members and stakeholders to resolve issues.