OVERVIEW

Implementation Specialists at ComVida are key members of the client services team. This role works directly with clients, training them on our web-based applications and guiding them through the setup process, from project initiation through to successful go-live.
ComVida Corporation is a Canadian leader in staff scheduling, payroll, and human resource management software. We deliver innovative client-focused solutions while building strong relationships with our partners to help organizations manage their complex staffing requirements.
ComVida is centrally located in New Westminster, BC. We offer our employees a competitive benefits package along with opportunities for training and career advancement. This is a full-time, permanent position, Monday through Friday.

QUALIFICATIONS & SKILLS

· Enthusiasm and a love of learning, problem solving and collaboration.
· Strong communication skills, specifically the ability to provide clear verbal and written instructions and effectively coordinate activities with all areas of the organization.
· Excellent understanding of payroll processes, HR practices and employee scheduling requirements.
· Ability to take ownership of implementation projects and see them through to successful completion.
· Flexible & approachable attitude, with effective multi-tasking and time management skills.

EDUCATION AND WORK EXPERIENCE

· 6 + years of related work experience or equivalent combination of education and experience.
· Experience with Microsoft Office and a knowledge of accounting practices.
· NPI designation, CHRP, Asana, Project Management and/or Scheduling certification would be an asset.
Job Type: Full-time
Pay: $65,000.00-$80,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Work Location: In perso

· Work directly with clients and stakeholders to develop project plans for the implementation of our Employee and Financial Management software.
· Collaborate with sales, technical support and client services team members to identify key needs, target dates and milestones to ensure the success of the implementation project.
· Support users with training sessions, custom page design, extract configuration and imports of external data.
· Guide clients through parallel runs and celebrate successful go-lives of each module, providing additional training and support as needed.
· Participate in additional implementation processes and activities as they arise.