Payroll Specialist - Delivering Payroll Excellence for Australia’s Top 100 at Elephant Teams

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Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Processing, Communication Skills, Client Relationship Management, Performance Management, Payroll Metrics, Monitoring, Reporting, Training, Knowledge Transfer, Australian Payroll Legislation, Excel, Cloud-Based Accounting Systems, Xero, MYOB, QuickBooks, Employment Hero

Industry

Outsourcing/Offshoring

Description

Position Available: Payroll Specialist - Delivering Payroll Excellence for Australia’s Top 100 Accounting Firm Location: Remote; Sri Lanka Hours: Full-time - 5:30am - 1:30pm, IST Colombo time Are you an experienced Payroll Specialist looking to take the next step in your career managing Australian payroll?Join Elephant Teams and work with one of our largest clients—a fast-growing, multi-brand wholesale and e-commerce company on track to double its success. What You’ll Be Doing: As a Payroll Specialist, you will report to the Payroll Manager and support the end-to-end payroll function, ensuring accurate and compliant payroll delivery across clients. Your responsibilities will include monitoring payroll accuracy, tracking deadlines and compliance requirements, and maintaining strong client satisfaction throughout the process. Your main responsibilities & experience: End to end processing of Payroll: Oversee and manage full-cycle payroll processing for a portfolio of clients, ensuring accuracy, compliance, and adherence to deadlines. Excellent Communication Skills: You are a strong communicator and are able to communicate effectively with employee pay inquiries, leave entitlements etc and ability to network & build relationships with stakeholders. Client Relationship & Performance Management : Organise and conduct regular client review meetings (monthly and quarterly) to evaluate payroll performance, service delivery standards, and compliance requirements. Address and resolve client queries and challenges, ensuring strong professional relationships and service excellence. Payroll Metrics, Monitoring & Reporting: Monitor client payroll health scores, tracking accuracy, timeliness, compliance, and client satisfaction metrics. Prepare and present periodic payroll performance reports to internal stakeholders and clients. Training & Knowledge Transfer: Deliver hands-on training sessions and knowledge transfer programs for clients on payroll systems, legislative updates, and compliance practices. Recommend improvements to client payroll processes, system utilisation, and workflow automation. What your profile will look like: Must have - Minimum 3+ years experience: Overall minimum 3+ years of experience as a mid-senior Payroll specialist, with at least 1+ years specifically working for an Australian company, is a must. Must have - strong communication skills: Fluent written & oral English skills is a must. Must Have – Strong knowledge of Australian payroll legislation, modern awards, EBAs, and compliance requirements. Must Have – Strong Excel capabilities and experience working with cloud-based accounting systems are essential. High proficiency in major payroll platforms such as Xero, MYOB and QuickBooks is required, with experience in Employment Hero, ADP and Micropay considered an advantage. Must Have -Strong Internet connection: Fiber connectivity with a minimum bandwidth of 50 Mbps is required Benefits of joining the Elephant Teams family: Fully Remote Work: WFH, always. We set you up with all the best equipment you need to work from home effectively. Never commute for work again. Competitive Compensation: A competitive salary package commensurate with your experience and skills. Team Events: We organize regular on-the-ground events for all our Elephant Teams staff members. Professional Growth: Opportunity to work alongside some of the best Australian companies & executives and further your career. To Apply and be part of something big, please submit your application, attach your resume, and answer a few quick questions to help us assess your fit for the role. Note: You must have legal working rights in Sri Lanka, and be living in Sri Lanka, to apply for this role.

Responsibilities

As a Payroll Specialist, you will manage the end-to-end payroll function for clients, ensuring accuracy and compliance. You will also monitor payroll metrics and maintain strong client relationships.