PBM Client Experience Manager at CVS Health
Phoenix, AZ 85001, USA -
Full Time


Start Date

Immediate

Expiry Date

11 Jul, 25

Salary

46988.0

Posted On

12 Apr, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

POSITION SUMMARY

A growing organization seeking qualified PBM experts with experience in account management, customer service, insurance, retail pharmacy. Your role will be related to service operations that contribute to the satisfaction and retention of PBM clients.

REQUIRED REQUIREMENTS

  • 5+ years Pharmacy related work experience.
  • Basic awareness of problem solving and decision making skills.
  • Willingness to travel up to 10%.

PREFERRED QUALIFICATIONS

  • CPhT.
  • Bachelor’s degree preferred.

EDUCATION

  • High School Diploma/GED.
Responsibilities
  • CLIENT SUPPORTPlan changesID Card FacilitationReporting (scheduled, ad-hoc)Inbound Phone CallsInvoicesGroup TerminationsDocumentation RequestsImplementation PresenceFacilitation/Participation in external-facing meetings
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