PBX Operator Communications/Full-Time at CHRISTUS Health

Santa Fe, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Etiquette, Computer Skills, Effective Communication, Speaking Clearly, Composure Under Stress, Bilingual, Switchboard Experience, PBX Operations, CCTV Monitoring, Emergency Alert Toning, Hospital Information System Operation, TTY/TTD Operation, Manual Dexterity

Industry

Hospitals and Health Care

Description

POSITION SUMMARY: Operates communication equipment which includes inter and intra PBX operations. Contacts physicians/ staff by pager, two-way radio, cellular telephone or overhead page. Operates hospital information system, TTY/TTD for the hearing impaired, fax machine. Monitors CCTV security cameras, runs surveillance upon request, reports unusual/suspicious activity to security, contacts law enforcement agencies when necessary. Announces over emergency alert tone, notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response teams, catch a falling stars, infant abductions, fire alarms, disasters, bomb threats, hostage situations, chemical spills, radiation emergencies & evacuations. Provides daily shift lists, camera checks, weekly Administrative on call list. Monitors Securall. Restricts and disengages patient telephones on an individual basis upon request from authorized person, as well as group restrictions/activations, on daily and nightly telephone use. Reports camera malfunction via telephone & e-mail. Works as information operator between 2100-0700. Makes announcements over PA system if approved by administration. Qualifications MINIMUM QUALIFICATIONS: EDUCATION: High school or equivalent required. CERTIFICATIONS/LICENSES: N/A SKILLS: * Telephone etiquette skills, computer skills, effective communication skills including the ability to speak clearly and audibly with acceptable voice quality. * Ability to maintain composure during stressfully demanding periods required. Bilingual preferred. EXPERIENCE: Communications/switchboard experience preferred. NATURE OF SUPERVISION: -Responsible to: Director of Loss Prevention/ Communication Center and Lead/PBX Operator. ENVIRONMENT: - Bloodborne pathogen Confined areas with limited work space. High noise level. PHYSICAL REQUIREMENTS: Requires sitting for prolonged periods of time. Manual dexterity to operate telephone console, CTV cameras, Hospital information system, working under pressure and rapidly for long periods of time.

Responsibilities

This role involves operating communication equipment, including PBX systems, contacting staff via various methods, and monitoring CCTV security cameras, while also managing emergency alerts for various critical hospital situations.