PBX Operator PRN at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED

Hartsville, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clear Communication, Sound Judgment, Customer Service, Attention to Detail, Multitasking, Computer Proficiency, Telephone System Proficiency

Industry

Hospitals and Health Care

Description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The PBX Operator is responsible for managing all internal and external calls to the facility in a courteous and professional manner. This role ensures accurate and timely routing of calls, operates the hospital paging system, and acts as an information resource to patients, visitors, and staff. Essential Functions Answer incoming calls promptly, courteously, and professionally Direct calls to appropriate departments or personnel based on caller needs Accurately transfer calls and handle internal/external inquiries Serve as an information center for callers and internal guests Operate the hospital’s public address system, including pages for emergencies and routine announcements Execute emergency paging procedures for codes and disaster protocols Sanitize and maintain cleanliness of PBX equipment and workspace daily Maintain confidentiality of patient and operational information Perform additional clerical or administrative tasks as assigned Knowledge/Skills/Abilities/Expectations Clear, articulate verbal communication Ability to use sound judgment and remain calm in emergencies Basic knowledge of hospital departments and functions Strong customer service orientation Attention to detail and ability to multitask Basic computer and telephone system proficiency Constant: Sitting, using hands for phone/keypad, seeing, hearing, and speaking Occasional: Standing, walking, reaching with hands and arms, stooping Lifting: Occasionally lifts up to 10 lbs Office-based hospital setting Minimal exposure to clinical hazards May experience moderate noise levels from telephone equipment or emergency announcements Education High school diploma or equivalent required Licenses/Certifications None Required Experience Ability to read, write, and follow instructions Must be able to work independently with minimal supervision Ability to perform in a fast-paced, stressful environment and take appropriate action

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Responsibilities

The PBX Operator manages all internal and external calls to the facility, ensuring accurate and timely routing. They also operate the hospital paging system and serve as an information resource for patients, visitors, and staff.