PC Technician - Edmonton at Manitoulin Group of Companies
Acheson, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

25 Nov, 25

Salary

47000.0

Posted On

26 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Maintenance, Completion, Laptops, Mac

Industry

Information Technology/IT

Description

Company Description
Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.

Job Description

  • Resolve the daily technical issues reported by end users in the company
  • Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s
  • Troubleshoot problems with laptops, desktops, and other equipment and perform hardware replacements or upgrades as needed
  • Provide technical support for Microsoft Windows operating systems and applications, Email, and custom Manitoulin applications and portals
  • Provide training on new and existing applications as required
  • Working with the Infrastructure group when required
  • Create how-to documentation to assist people with various computer tasks
  • Assist with or lead team initiatives
  • Physically install and deploy new equipment as required
  • Be available for flexible hours when required
  • Scheduled to work on-call
  • Maintain asset and system records
  • This is an in office position
  • Other duties as assigned

QUALIFICATIONS

  • Completion of a college diploma and minimum of 2 - 3 years related experience
  • Experience with the setup and maintenance of network PCs, laptops and printers
  • Ability to fully troubleshoot and support Microsoft Windows and Mac users
    Additional Information

What do we offer you?

  • Competitive wages
  • Comprehensive Benefits Program
  • Profit-Sharing Opportunities
  • Rewarding Careers
  • Opportunities for Growth and Advancement

How To Apply:

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Responsibilities

Please refer the Job description for details

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