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PC Technician at Pomeroy

, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Help Desk, Windows Operating Systems, Software Installation, Laptop Provisioning, Customer Service, Troubleshooting, Teamwork, Communication, Interpersonal Skills

Industry

IT Services and IT Consulting

Description

KEY RESPONSIBILITIES · Install new software on company devices according to detailed instructions provided by the IT Manager. · Provision new laptops for deployment, including setup, imaging, and configuration based on company standards. · Assist users with the transition to the company’s most recent Windows operating system upgrade, answering questions and troubleshooting as needed. · Provide excellent customer service to ensure a smooth user experience during the technology rollout. · Follow established procedures and documentation to ensure consistent and secure implementation of all tasks. REQUIREMENTS · 1–2 years of experience in IT support, help desk, or a similar technical role. · Familiarity with Windows operating systems, software installation, and laptop provisioning. · Strong customer service skills and a genuine interest in helping people succeed with technology. · Ability to follow instructions and work effectively as part of a team. · Excellent communication and interpersonal skills. PREFERRED QUALIFICATIONS · Experience supporting Windows 10 or Windows 11 upgrades in a business environment. · Previous involvement in short-term IT deployment projects. · Comfortable working in a fast-paced, project-driven setting. PROJECT DETAILS · Location: Hebron, KY (on-site) · Duration: 2 weeks · Schedule: Regular business hours; specific hours to be determined by the client #LI-DNI

Responsibilities

The PC Technician will install new software on company devices and provision new laptops for deployment. They will assist users with the transition to the latest Windows operating system and provide excellent customer service during the technology rollout.