We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.

• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.
• Provide first-line support for resolving basic technical issues and user concerns.
• Interact with employees across the facility to assess and address immediate IT needs.
• Respond promptly to ad hoc technical assistance requests from staff.
• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.
• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.
• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.
• Support the onboarding process by assisting with additional configurations for new equipment and users.
• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.
• Basic knowledge of hardware setup, including printers, monitors, and workstations.
• Ability to troubleshoot and resolve low-level technical issues independently.
• Strong interpersonal and communication skills, with a friendly and approachable demeanor.
• Comfort working as a liaison with external IT providers to facilitate advanced issue resolution.
• Ability to work dynamically in both office and warehouse environments.
• Previous experience in a Tier 1 technical support role is preferred but not required.
• Familiarity with computer hardware, cable installation, and associated technologies.
• Experience with Dell and Apple devices is a plus.
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