PCALT | Conservation Representative at Prudential plc

Taichung, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

0.0

Posted On

14 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Service, Customer Service, Insurance Sales, Communication Skills, Problem Solving, Flexibility, Client Orientation, Word Processing, Excel Functions, Data Analysis, Bilingual, Professional Advice, Policy Changes, Customer Feedback, Online Services, Adaptability

Industry

Financial Services

Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Responsibilities : 1.執行各項電話保全外撥回訪作業，並提供專業建議，以確保客戶權益得以延續。 2.協助客戶電話線上辦理保單契變服務，並確保異動作業正確完成。 3.收集客戶建議，提供相關單位追蹤、處理或了解、分析。 Job Qualifications: 1. 具1年以上電話外撥服務經驗或電話行銷或保險銷售工作經驗者。 2. 熟悉Word、Excel與文書處理能力，諳Excel 函數、樞紐分析者尤佳。 3. 具備良好溝通技巧&持續學習、彈性應變能力與客戶導向。 4. 大專畢業，保險商學或社工相關科系者佳。 5. 熟悉國、台語。 Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For Every Life, For Every Future. Prudential plc provides life and health insurance and asset management to 18 million customers across 24 markets in Asia and Africa. We are headquartered in London and Hong Kong and are focused on four strategic regions: Greater China, ASEAN, India and Africa. We are served by around 68,000 average monthly active agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn

Responsibilities

The Conservation Representative is responsible for executing outbound calls to ensure customer benefits are maintained and assisting customers with policy changes. They will also collect customer feedback for further analysis and follow-up.