JOB DESCRIPTION SUMMARY

The UKI PCS Service Sales Manager is responsible for developing and executing the service sales strategy and driving top-line growth for the PCS Service business in UKI. Customer facing staff responsible for winning business Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Guided by commercial practices and policies that may be shaped by the role. Has significant control/influence over commercial priorities. There is moderate autonomy within the role to enter into/execute Commercial arrangements. High levels of Commercial judgement are required to achieve outcomes required.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

QUALIFICATIONS

• Extensive successful sales leadership experience.
• Significant experience in healthcare industry.
• Structured and strategic thinking.
• Ability to influence and collaborate with senior level management team.
• Strongly compliance driven.
• Willingness and ability to travel.
• Strong organizational knowledge / leadership of large & multicultural teams.
• Experience across various healthcare markets.
• Understanding of GE Healthcare’s Services business, previous service or service sales experience.

• Manage overall PCS service sales revenue (contract and non-contract revenue) to ensure Service organization meets its financial commitments to the business.
• Lead the PCS service % accessories sales team & coach them to deliver and have high engagement.
• Be a servant leader enabling your team to grow and develop setting meaningful and achievable priorities.
• Leading and cultivating a culture of GE Values, Integrity and Teamwork.
• Ensure optimal Sales coverage in each region with regular reviews of performance against set targets including Accessories targets.
• Accountable to achieve the quarterly and yearly PCS Service sales & margin targets as well as timely and accurate forecasting and yearly business planning cycles.
• Partner with the PCS equipment leads on developing attractive, value-added service offerings at point of sales (POS) along with an upgrade strategy on Installed Base (IB).
• Work in close collaboration with Equipment & Services GMs to support market share growth across UKI PCS.
• Identify business opportunities to increase capture rate and maximize PCS service sales revenues.
• Facilitate effective communication & trustful collaboration within the Zone/Product matrix organization.
• Work hand in hand with the rest of the services organization to create value added contract offerings, drive profitability and leverage Field Engineers (FEs) to increase GEHC’s capture rate.
• Drive and implement the critical business initiatives to create growth and new markets.
• Effectively utilize key industry information and market knowledge to gain competitive advantage in the market.
• Build long-term relationships with customers; provide leadership/direction in crucial customer interfaces to promote Service offerings in UKI.
• Drive strategy and participate in negotiate national account services agreements.
• Lead and model teamwork in local account community teams between product and service teams.
• Recruit top talent leaders and successfully develop them for roles of increasing responsibility.
• Develop & implement NPI’s to enhance GEHC Service & Accessories presence in both public/private markets.
• Lead/Develop Training & Ecommerce platforms, enhancing offerings and go-to market strategies.
• Pricing management across contract and non-contract segments, maintaining margin targets whilst delivering value to our customers.