Peer Case Manager at SAFE PLACE FOR YOUTH

Venice, Veneto, Italy -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

24.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Intake Assessment, Referral Coordination, Harm Reduction, Trauma-Informed Approach, Housing First Approach, Mediation, Crisis Intervention, Supportive Counseling, Goal Planning, Documentation, Data Entry, Group Facilitation, Community Outreach, Mentoring, Coaching

Industry

Individual and Family Services

Description

Description JOB TITLE: Peer Case Manager REPORTS TO: Clinical Supervisor SCHEDULE: Monday–Thursday 3:15 PM – 7:15 PM | Friday 3:00 PM – 6:30 PM LOCATION: Venice, CA STATUS: Part-Time, 19.5 hrs/wk, Non Exempt CELL PHONE: Reimbursement for use DRIVER POSITION: Yes [if yes, please reference driving policy] SALARY RANGE: $24/hour ABOUT US: Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs. SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of nearly 100 employees. SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving. ABOUT THE ROLE: The Peer Case Manager will be a key member of the clinical team, supporting workflow, coordination, and case management for members. This role will manage a caseload of members working toward a variety of goals and is an integral part of clinical and case management services at SPY, while also supporting Access Center programming as needed. WHAT YOU’LL DO: Conduct intakes, assess member needs, and refer youth to appropriate services/programs such as housing, mental health, benefits, education, parenting resources, and employment Use a harm reduction, trauma-informed, and housing-first approach when working with youth Provide mediation, crisis intervention, and supportive counseling to youth as needed Participate in developing individualized, youth-driven case management goal plans and progress notes Follow up with youth to ensure referrals and services are successfully accessed and needs are met Assist youth at risk of or currently experiencing homelessness with completing Access Center Intakes and referrals to emergency or interim housing Advocate for youth to access mental health and social services, addressing barriers and connecting them to ongoing care Support Access Center Team in day-to-day operations and programming, integrating clinical insights into workflow Run Front Desk and other core service operations on a rotation basis, connecting members with needed programs and services and ensuring smooth intake flow Establish authentic, supportive relationships with SPY members, providing guidance, mentoring, and coaching during drop-in service hours Coordinate and facilitate group activities, life skills workshops, and therapeutic or wellness focused sessions that promote community and resilience Ensure seamless communication across sites between members, case managers, and service partners, integrating clinical and program information Promote health awareness and prevention through community education, groups, tabling, and visual communications Engage West Los Angeles neighborhoods by attending community meetings, providing resources, and contributing to discussions from a trauma-informed, culturally aware, and restorative approach Develop and facilitate community resources, workshops, and toolkits that support wellness, healing, and restoration Document clinical activities, service plans, and outcomes in an effective manner while strictly adhering to policy and procedure Track data and enter information accurately into appropriate systems Other duties as assigned to support the mission of the program and organization Requirements WHAT YOU’LL NEED: Bachelor's Degree in Social Work, Psychology, Sociology or related field preferred. 2-3 years of experience in case management, counseling or related experience preferred. 1-2 years of experience accessing social services or experiencing systems involvement (homeless services, DCFS, Probation/Parole, DPSS, etc.) 1-2 years of experience providing peer education and knowledge of issues relating to homelessness preferred 1-2 years of experience providing direct services to high-risk youth is a plus Ability to work independently and learn from mistakes Reliable transportation to travel between multiple sites; is punctual and organized Can utilize a harm reduction, trauma-informed approach Ability to work evenings Ability to obtain First Aid/CPR certification and Employment Eligibility Verification Successful completion of background (LiveScan) check Strong computer skills and knowledge including word processing, database operations, spreadsheets and other software systems. Good verbal and written communication skills, including organizational, detail, and interpersonal Ability to work effectively with people of diverse races, ethnicities, sexual orientations, and gender identities in a multicultural and multi-disciplinary environment. A strong interest in providing direct service and pursuing a career in the field of social work A commitment to and passion for the mission, vision, values and culture of SPY, such as the models of harm reduction, housing first, trauma informed care, and strength based approach A self-starter who is prepared to drive innovative solutions for an emerging organization An ability to work in a fast paced environment that requires effective collaboration with a variety of organizations and individuals Must possess great communication and organizational skills ? WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Prolonged periods of sitting at a desk and working on a computer. Changes in the environment, such as the office or outdoors. Physical effort/lifting, such as sedentary- up to 15-20 pounds at times. SPECIAL CONDITIONS: Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to HR@safeplaceforyouth.org. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited. Driver Positions: Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include: Suspended or revoked license Three or more moving violations in the past 36 months Any violations, including drugs, alcohol, controlled substances, within the past 24 months Reckless driving, including hit and runs, within the past 24 months At fault accidents, resulting in fatality or serious injury, within the past 5 years The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below: https://www.dmv.ca.gov/portal/customer-service/request-vehicle-or-driver-records/online-driver-record-request/ For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued. NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor’s responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time. BENEFITS & PERKS: Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth. EEO STATEMENT: All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Please include references in your application

Responsibilities

The Peer Case Manager will support clinical workflow, coordination, and case management for members, managing a caseload and assisting with Access Center programming. Key duties include conducting intakes, assessing needs, making referrals to services like housing and mental health, and providing crisis intervention using a trauma-informed approach.