New Horizons is seeking a Full-Time Permanent Peer Community Support Worker to join our team within the Community Living Support (CLS) Program in the Macarthur area. If you’re passionate about making a real difference in our local community and want to leverage your lived experience to empower others, we encourage you to apply.
At New Horizons, we believe in the power of shared experience. We are committed to creating a unified organisation where our teams work seamlessly together to deliver exceptional service that truly enhances the lives of our customers. We align our work with our organisation’s values, fostering a culture of collaboration, trust, and accountability. As part of our team, you’ll be empowered to take initiative and use your talents to transform lives through services that embrace challenges with creativity and adaptability.

THE DAY-TO-DAY

Collaborating with customers to develop individualised, person-centred support plans that incorporate their identified wellbeing needs, strengths, and goals.
Providing support to customers to improve their independence by assisting with skill development, transport, social activities, supporting with finances, attending appointments, cooking, medication and personal care, as well as other supports as required.
Supporting and encouraging our customers to participate in activities of their choice, such as social, leisure, sporting, educational, employment activities, etc.
Keeping customer records up to date daily using online systems and electronic databases.
Developing and maintaining professional relationships and networks with customers, families, caregivers, and key stakeholders.
Supporting customers to navigate the sector to access any additional service they may require.
Seeking out innovative ways to enhance the recovery journey and overall customer experience with New Horizons.

We’re looking for someone with a positive, authentic, inclusive personality who brings their whole self to work every day.
A strong set of values that guides your work, incorporating our organisational values of passion, integrity & respect.
Great computer skills with proven ability to use Microsoft Office and customer relationship management systems.
Minimum Cert IV in Peer Work, or equivalent industry experience as a Peer Worker.
Valid NSW Class C driver’s licence, with the ability to drive vehicles in this licence class, including large cars and vans.
Current Police check (not more than 3 months old), WWCC and NDIS WC to meet New Horizons employment criteria prior to commencing with us.