PEER NAVIGATOR at Denver Rescue Mission

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

22.31

Posted On

01 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case management, Resource navigation, Conflict resolution, Documentation, Communication skills, Outreach, Database management, Crisis support, Referral services, Professional boundaries, Windows software, Interpersonal skills

Industry

Non-profit Organizations

Description

Description Hiring Range: $20.75 - $22.31 per hour, based on qualifications and experience. BENEFITS AND PERKS: Comprehensive health plans include medical, dental and vision benefits. Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day. Tuition reimbursement and child adoption benefits. Employer paid term life insurance, long-term disability, AD&D. Health savings account with generous employer contribution. Flexible spending accounts. Paid parental and bereavement leave. 401(k) with up to 5% company match. Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide POSITION SUMMARY The Peer Navigator (PN) is responsible for providing information, support, referrals, and assistance to guests experiencing homelessness who come to Denver Rescue Mission (DRM) for help. RESPONSIBILITIES Engages in ongoing training as assigned by direct supervisor and leadership team. Knowledge of resources and social services available in the Denver area. Leads presentations for guests about various programs. Provide documentation during community provider meetings on behalf of guests. Assist participants with navigating online resources, such as Supplemental Nutrition Assistance Program (SNAP) benefits on Colorado Program Eligibility and Application Kit (PEAK) system. Attend and engage in weekly and monthly meetings as assigned. Maintain professionalism, confidentiality and professional boundaries when working with guests. Actively assist guests with tasks such as finding service locations, understanding operating hours, and prioritizing service provider appointments Provide referrals to agencies and resources, applications and documents, or referrals to a more stable environment such as long-term beds at DRM and other partnering agencies. Conduct strategic outreach of guests for case management engagement Administrate all service records and case management records in Scribe internal participant database and Clarity. Collaborate with Case Management regarding guests as it involves housing resolution tasks and filling out paperwork and documentation for services. Other duties as assigned. WORKING CONDITIONS Occasional lifting up to 35 pounds, bending, and climbing stairs. Working with individuals who are experiencing homelessness, addiction, mental illness and a myriad of other issues related to homeless populations. Possible exposure to communicable diseases. Requirements MINIMUM QUALIFICATIONS High School Diploma or equivalent (general education diploma/GED). Colorado Certified Addictions Specialist (CAS) or Colorado Certified Addictions Technician (CAT) certification preferred. Active Driver’s License as a limited amount of work-related travel may be required. Ability to obtain and maintain CPR certification within 90 days of hire. Must be a Christian holding to the beliefs set forth in the Denver Rescue Mission Statement of Faith, expressed by a personal testimony and Christian conduct Excellent verbal and written communication skills, and responsiveness to communication. Ability to resolve conflict professionally and respectfully while maintaining composure under pressure. Strong working knowledge of Windows software applications and ability to learn SCRIBE and Clarity systems. Ability to follow highly detailed workflows. Ability to hold appropriate boundaries with those we serve. Must have lived experience in homelessness as defined by US Department of Housing and Urban Development and been stably housed for two years or have been in recovery from substance misuse for two years minimum. THIS JOB POSTING WILL RUN THROUGH MAY 15, 2026, OR UNTIL THE VACANCY IS FILLED Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.

Responsibilities

The Peer Navigator provides support, information, and referrals to guests experiencing homelessness while assisting with case management and resource navigation. They are responsible for maintaining accurate service records and collaborating with the case management team to facilitate housing resolution.