Peer Navigator at Vocational Instruction Project

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Peer Support, Appointment Scheduling, Patient Demographics Management, Insurance Verification, Confidential Document Management, Co-payment Collection, Office Administration, Interpersonal Communication, Data Entry, Behavioral Health Knowledge, Bilingual English/Spanish, Case Coordination

Industry

Hospitals and Health Care

Description

Description POSITION SUMMARY: The Peer Navigator will provide concrete services geared toward assisting children and/or their guardians. The Peer Navigator will provide peer support to engage the individual on a continuum of care to help the individual achieve and maintain motivation for continuing their care while maintaining recovery from substance abuse and mental illness. POSITION DESCRIPTION: · Schedule, maintain and manage all appointments for Providers. · Re-schedule all “No Show” appointments daily. · Cancel and reschedule all appointments when a Provider calls out. · All patient demographic and structured data should be updated as required daily. · Keep track of all patients waiting to be seen. · Check client insurance status daily and update insurance status in ECW. · Scan/ make a copy of the patient’s insurance card/ ID into their ECW chart. · Answer all incoming calls and route them appropriately. · Manages and controls confidential documents including personnel, in/outgoing correspondences, and institutional and historical documents. · Collect co-payments, and prepare deposits for finance. · Scan all labs, and all patient documents into the patient ECW account daily. · Coordinate and order supplies necessary for department operation. · Email all residential counselors before 3 pm, and call residences/clients two days before scheduled appointments. · General office duties, including but not limited to filing incoming correspondence, dissemination of information to appropriate parties, and maintaining files that contain patient applications following office procedures. · Ensure confidentiality of records is maintained as per regulations. · Serve as a liaison between Wellness Services, and school personnel · Maintain good working relationships with all staff, clients, and visitors. · Additional duties as assigned by the Program Director. · Attends all meetings and annual in-services as required or mandated. Requirements · HS Diploma or equivalent · Minimum two years related work experience · OMH Peer Certification or Family Peer Specialist Certification preferred · Knowledge of behavioral health services · Strong organizational, communication, and interpersonal skills. · Computer Skills – Using computers and computer systems to set up functions, enter data or process information. · Documenting/Recording Information – Entering, transcribing recording, storing, and maintaining information in written or electronic form · Ability to speak, read and write the English language · Bilingual English/Spanish preferred

Responsibilities

The Peer Navigator provides peer support to individuals recovering from substance abuse and mental illness while managing administrative provider schedules. Responsibilities include handling patient demographics, insurance verification, and coordinating communication between wellness services and school personnel.