Peer Service Navigator- Family & Caregiver (Contract) at Canadian Mental Health Association
Oakville, ON L6J 7W5, Canada -
Full Time


Start Date

Immediate

Expiry Date

25 Sep, 25

Salary

28.0

Posted On

26 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Creativity, Critical Thinking, Interpersonal Skills, Communication Skills, Excel, Crisis Intervention

Industry

Hospital/Health Care

Description

JOB POSTING

Job Title: Peer Service Navigator- Family & Caregiver (FAC)
Job Type: Full-time Contract ( Pilot Program)
Department: Crisis Services
Location: Joseph Brant Hospital - Burlington
Hours: 30 hours per week / 4 days a week
Target Salary Range $28-29/HR

ABOUT US

The Canadian Mental Health Association – Halton Region (CMHA Halton) is a leading provider of adult and youth mental health services in the Region of Halton. We are driven by our cause to provide responsive mental health for everyone through equitable services targeted for people living with mental health and/or substance use concerns.

WHY WORK FOR CMHA- HALTON

CMHA Halton offers a supportive team environment, flexible work environment, training opportunities, competitive vacation package and comprehensive benefits/pension package. We have an enthusiastic team who are dedicated to supporting individuals with mental health concerns within a client-focused environment. Individuals seeking new challenges and opportunities for professional growth are encouraged to apply.
CHMA Halton strives to build an inclusive culture with a staff group that represents the diversity of the people and communities we serve. We are committed to reducing systemic barriers to employment and our services that have traditionally impacted members from the following groups, Black, Indigenous People, and other racially visible persons, members of the 2SLGBTQIA+ community, and persons with disabilities. If you are a member of one of these equity-seeking groups, you are encouraged to self-identify in your cover letter or your resume. Please also feel free to identify your preferred pronouns when applying.
The Canadian Mental Health Association, Halton Region Branch is seeking a Peer Service Navigator- FAC on a contract for a pilot basis for the period of July 30, 2025 to April 30, 2027. The position is a 30 hour (4 days per week) per week role based in Burlington, primarily operating out of Joseph Brant Hospital. The position resides within an integrated team who work closely together to connect and support family members and caregivers of individuals struggling with mental health and/or addictions. Through supporting those who care and support these individuals, we help to improve the health and wellbeing of caregivers in Halton Region. By integrating this service within our client-focused programs and services, we can provide comprehensive wrap-around care for both clients and those that care for them.
An emphasis will be placed on supporting access to step-down services post-discharge from the hospital system with the provision of service navigation, short-term support and resiliency building through education and group trainings/workshops. Please note that the hours for this positon are flexible and may include evenings and/or weekends as required to meet caregiver and family member needs and availability.

Responsibilities
  • Develop strategies to assist family members and caregivers to prevent the need for future emergency room visits for concerns that can be addressed with informal or community supports.
  • Offer programs and workshops to educate and equip caregivers with tools and strategies to successfully care for family members struggling with mental health and/or addictions.
  • Meet with Joseph Brant staff/partners and follow up on any referrals made after hours, on weekends.
  • Work with caregivers individually as needed to provide service coordination.
  • Focus on strategies for families and caregivers to help support their loved one and care for themselves. Proactively engage with family members/caregivers to create care plans that prioritize access to appropriate supports and resources.
  • Run Family Matters sessions for caregivers and families in addition to drop-in sessions weekly.
  • Make referrals to a wide variety of community programs and services in Halton region for family members and caregivers.
  • Build effective working relationships and maintain contact with representatives of other sectors/organizations in the community.
  • Commit to supporting health, safety and wellness according to relevant legislation and agency policies and procedures.
  • Complete all required documentation, evaluation tools, and data collection.
  • Other duties as assigned
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