Peer Support Centre - Volunteer at Alma Mater Society of Queen's University Inc.

Kingston, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Empathy, Organization, Ownership, Cultural Sensitivity, Professionalism, Problem Solving, Active Listening, Resource Referral, Interpersonal Skills, Customer Service

Industry

Non-profit Organization Management

Description

The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858. Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University. The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution. In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students. Job Summary The Peer Support Centre is a student-run service whose mission is to enhance the well-being of the diverse student population at Queen's University by providing drop-in and call-in one-on-one support, as well as hosting a number of outreach events. Student volunteers provide welcoming, confidential, and empathetic peer-based support using active listening, resource referral, information guidance, and practical assistance. The Peer Support Centre is operated by the Alma Mater Society through its Social Issues Commission and is endorsed and supported by Queen's University's Health, Counselling, and Disability Services. Job Competencies Communication Empathy Organization Ownership Cultural Sensitivity Professionalism Problem Solving Job Duties Attend all training sessions to become familiar with the department and adhere to the general operations of the department Provide one-on-one social/personal support to peers, at the center or virtually Maintain a calm demeanor during periods of high volume or unusual events Respect and adhere to all company policies, procedures and ethical standards Maintain timely communication with your direct supervisor Attend and fully participate in all in person and virtual meetings Complete all assigned tasks efficiently and attentively Strive to foster a warm, comfortable and respectful atmosphere for all Always serve as a representative of the AMS and its mission statement Complete other job duties as assigned Job Requirements Maintaining a professional demeanor and understanding and respecting boundaries Possess strong organizational, interpersonal, and customer service skills Work Conditions Flexible hours including nights, weekends, and holidays Interaction with employees, management, and the Queen’s community The AMS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation, or national origin.

Responsibilities

Provide confidential, empathetic one-on-one social and personal support to peers both in-person and virtually. Assist students through active listening, resource referral, and hosting outreach events to enhance student well-being.