Peer Support Worker - Alberta at Open Door Social Services Society

Edmonton, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

25.93

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Peer Support, Lived Experience Utilization, Case Management Collaboration, Emotional Support, Social Support, Trust Building, Engagement Strengthening, Goal Achievement, Crisis Intervention, Conflict Resolution, Trauma-Informed Practice, Recovery-Oriented Approaches, Group Facilitation, Communication, Organizational Skills, Independent Work

Industry

Human Resources Services

Description

Open Door Group (ODG), a leading non-profit organization serving communities across Canada, is looking for a Peer Support Worker to join our team! Open Door Group is expanding our employment services team in Edmonton. This role is subject to funding approval, and we welcome interested applicants in advance of funding confirmation. Salary: $24.31 to $25.93 per hour Status: Part-Time, Permanent Hours of Work: 21.6 hours per week Schedule: This position requires flexibility in scheduling. Work hours may include occasional evenings based on participant needs. Location: The primary work location is Open Door Group Edmonton Employment Centre, Suite 500, 10150 - 100 Street NW, Edmonton. This role requires regular travel within Edmonton to deliver services in social housing communities and other community-based locations as part of a mobile outreach model. A valid driver’s license and reliable vehicle are assets. Internal Posting Closing Date: February 27, 2026 The BRIDGE Program is a community-based employment initiative that supports individuals experiencing complex and intersecting barriers to workforce entry or reentry. The program operates through a mobile outreach model embedded in social housing communities, alongside services delivered at Open Door Group’s Edmonton Employment Centre. BRIDGE does not expect individuals to navigate fragmented systems alone. The program meets people where they are, both geographically and personally. Support is accessible, relationship-based, and grounded in trust and respect. The Peer Support Worker plays a vital role in advancing the goals of the BRIDGE Program. This role provides practical, emotional, and social support to participants navigating complex barriers. Working collaboratively with Case Managers, the Peer Support Worker uses lived or living experience intentionally and ethically to build trust, strengthen engagement, and support participants in achieving individualized goals related to life stability and employment readiness. Please see the full job description for a detailed description of the responsibilities included in this position. Full posting and job description are available at: Careers at Open Door Group [https://www.opendoorgroup.org/about-us/careers-at-open-door-group] Why Open Door Group? Champion of Great Workplaces: ODG is recognized as one of Canada’s Certified Great Places to Work. We foster a culture of compassion and authenticity. Join a team that values your contribution and believes in the potential of every individual. Competitive Compensation and Benefits: As a Certified Living Wage Employer, ODG offers a comprehensive 100 percent employer-paid benefits package and an RRSP matching program. We also provide an Employee and Family Assistance Program. Our professional development fund supports courses, workshops, and certifications to help you grow your career. Community Impact: Be part of an organization that provides tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well-being of the community. What you bring to the position If you meet most of the qualifications and are passionate about this work, we encourage you to apply. We recognize that career paths are not always linear. Equivalent combinations of training and experience will be considered. Education and Certification * Peer Support Worker Certification * CPR and First Aid certification * Naloxone training * Satisfactory Criminal Record Check including Vulnerable Sector Check * ASIST Suicide Intervention certification, or willingness to obtain * Mental Health First Aid, or willingness to * Non Violent Crisis Intervention training, or willingness to obtain Experience * Minimum one year of recent, related experience supporting individuals experiencing mental health challenges, substance use, housing instability, or other complex barriers * Demonstrated lived or living experience with mental health recovery, substance use recovery, homelessness, or housing transitions * Ability to use lived experience intentionally, appropriately, and within professional boundaries in a peer role * Experience facilitating groups or workshops * Experience applying trauma-informed and recovery-oriented approaches in community-based settings Knowledge and Skills * Knowledge of harm reduction, psychosocial rehabilitation, and trauma informed practice principles * Knowledge of current social issues related to homelessness, mental health, and substance use * Understanding of Disability, Equity, and Inclusion principles, the human rights code, and relevant legislation * Demonstrated knowledge of community resources and service systems * Strong crisis intervention and conflict resolution skills, with the ability to respond effectively and safely during crisis or high pressure situations * Ability to build trusting, respectful relationships with individuals from diverse backgrounds and complex needs * Ability to observe, assess, and respond appropriately to changes in participant presentation * Demonstrated group facilitation skills and ability to deliver clear, accessible information * Strong written and verbal communication skills * Proficiency with Microsoft Office and electronic documentation systems, or ability to learn new systems quickly * Strong organizational skills with the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast paced environment * Ability to work independently in outreach settings and collaboratively within a multidisciplinary team * Class 5 Driver’s License and access to a reliable personal vehicle is an asset Work Environment and Schedule Requirements * Work is conducted in community-based settings, including social housing sites, as well as at Open Door Group’s Edmonton Employment Centre * This role involves both independent outreach work and collaboration within a team environment * Schedule flexibility may be required to accommodate participant needs Open Door Group values diversity and is committed to providing an inclusive work environment. We are looking for qualified individuals who represent, at all job levels, the diversity of the people we serve. We encourage applications from Indigenous peoples, people of all genders and sexual orientations, racialized individuals, people with disabilities, individuals of diverse ethnic and cultural backgrounds, ages, and faith traditions. We strive to ensure an accessible experience for candidates. If you require accommodation at any stage of the recruitment process, please contact us toll-free at 1 866 377 3670 and ask to speak with an HR representative, or you can email us at humanresources@opendoorgroup.org [humanresources@opendoorgroup.org]. Only shortlisted candidates will be contacted. Thank you for your interest in joining the Open Door Group team!

Responsibilities

The Peer Support Worker provides practical, emotional, and social support to participants navigating complex barriers within the BRIDGE Program. This role involves intentionally and ethically using lived or living experience to build trust, strengthen engagement, and help participants achieve individualized goals related to life stability and employment readiness.