THIS IS WHAT WE OFFER YOU

• Gross monthly salary between €4,516 and €6,449 (scale 09)
• Thirteenth month’s salary and 8% holiday allowance
• 10% Employee Benefit Budget
• EUR 1,400 development budget per year
• Hybrid working: balance between home and office work (possible for most roles)
• A pension, for which you can set the maximum amount of your personal contribution
  Or view all our benefits.
  You build it, you run it. You take full responsibility of your software – from the first spark of an idea to go-live and ongoing support.
  At our Customer Engagement department, we enable personalised and meaningful communication with our customers. We develop and maintain self-service communication channels, empowering internal stakeholders to connect with the customer at the right moment, through the right channel.

Your responsibilities will include developing and advancing the application, ensuring scalability and future-proofing to accommodate changing business and technological needs.

• You take responsibility for your solution end-to-end, from requirements discussions to implementation and further down to go-live and to Production support if needed.
• Collaborate with business teams to define personalization use cases and customer engagement strategies
• Provide guidance on best practices for Pega AI, 1:1 Customer Engagement, and NBA Designer.
• Integrate Pega CDH with CRM systems, data platforms, and marketing tools.
• Monitor and optimize predictive models, segmentation, and real-time interaction management.
• Support testing, UAT, and go-live activities.