POSITION SUMMARY:

The Assistant Manager reports directly to the General Manager and requires little direction in performing their job functions and leading the restaurant team. This position is responsible for managing and executing all dining room and kitchen functions to established Pei Wei operational standards. The Assistant Manager must effectively communicate with all levels of employees and management and assumes all leadership responsibilities over the restaurant when the General Manager is not present.

EXPERIENCE:

• External Candidates: 2 years management experience
• Internal Candidates: 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1-year pervious restaurant management experience

EDUCATION:

• High School diploma or GED preferred

• Handles guest service issues professionally and with composure
• Fosters a safe, respectful and quality employee experience
• Partners with the GM to identify and address opportunities to increase business results using the P&L
• Accountable for following and executing all state safety and sanitation guidelines
• Consistently ensures proper timing and production of all food orders
• Supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
• Is responsible for maintaining all product quality standards by performing regular line checks
• Thoroughly completes all prep lists, order guides, and all cost and food inventories
• Supports the goals of the business (including but not limited to food costs, labor, and team member retention).
• Supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
• Is responsible for assisting the General Manager in recruiting, hiring, training
• Acts as a goodwill ambassador to the community of Pei Wei
• Is responsible for regular repairs and maintenance of the restaurant
• Is responsible for assisting the General Manager in the development of other managers and Shift Leaders
• Is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
• Partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals.