POSITION SUMMARY:

The General Manager position is responsible for the operational excellence of his/her specified restaurant. The General Manager continually provides leadership and guidance to the restaurant management team and team members through promoting and maintaining all operating standards, processes, and recipes of Pei Wei Asian Kitchen. The General Manager ensures the creation of a safe and sanitary environment and fosters a quality guest and employee experience. The General Manager drives and builds sales and profitability.

EXPERIENCE:

• External Candidates: 2 years General Manager experience
• Internal Candidates: 6 months Pei Wei Sr./Assistant Manager position

EDUCATION:

• High School diploma or GED required
  Requirements:

WORKING CONDITIONS:

• Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
• Must be able to stand and walk for periods of eight to ten hours in length each shift
  The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position

• Ensures operational excellence of his/her designated restaurant
• Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
• Implements, cascades, and sustains company initiatives and goals
• Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
• Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
• Fosters a safe, respectful, and quality employee experience
• Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
• Recruits, hires, and trains a full team following internal training specifications for each job position
• Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities; Food and Labor Costs; Safety and Sanitation
• Acts as a goodwill ambassador to the community of Pei Wei
• Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
• Ensures that all state and federal safety and sanitation guidelines are being followed
• Ensures regular repairs and maintenance of the restaurant in a timely manner
• Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
• Performs regular line checks to maintain all product quality standards
• Makes sure that all prep lists and order guides are complete
• Takes responsibility for all cost and food inventories
• Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current