QUALIFICATIONS:

The incumbent must possess the following qualifications:

• Knowledge of office administration policies, procedures and processes
• Knowledge of the Pension Benefits Act, Ontario (RSO 1990), Employment Standards Act, FSRA Pension regulations and CRA regulations and requirements
• Familiarity with the provisions of the Family Law Act, the Succession Act, Income Tax Act, Employment Insurance Act, the Canada Pension Plan, HR Policies and the various Collective Agreements in force at the university
• Knowledge of payroll administration procedures and processes
• Knowledge of collective agreements and HR policies
• Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
• Knowledge of Carleton University Retirement Plan Text is preferred

EDUCATION AND EXPERIENCE:

The above is normally acquired through the completion of:

• Diploma in Human Resources or bachelor’s degree will be preferred
• Pension Plan Administration Certificate (PPAC) or an RPA (Retirement Plans Administrator) or a C.E.B.S. (Certified Employee Benefit Specialist) designation a preferred asset
• Minimum of two years of previous experience with a pension plan or a role that requires the ability to produce complex calculations

Provides a first point of contact for employees with pension enquiries and supports all aspects of pension documentation and administration. Responsibilities span from enrolment to settlement, including special project work, pension eligibility for part-time employees, small pension payouts, verification of deceased retirees, and age 71 pension member conversions. All duties are performed in compliance with fiduciary obligations, legislative requirements, and the Carleton University Retirement Plan Text, ensuring benefits are administered accurately and efficiently to employees, their spouses, dependents, and other eligible beneficiaries.