At CAAT, we’re passionate about what we do. And it shows!
Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

ABOUT THE ROLE:

We are seeking a Pension Analyst, Quality Assurance to help drive CAAT’s mission and growth strategy. In this role, you will conduct comprehensive assessments to ensure that our tools, processes, and systems meet the highest standards for our team, members, and employers.
The purpose of this role is to perform ongoing quality assessments, defect analysis, User Acceptance Testing (UAT), and support system and product rollouts to ensure seamless administrative readiness.

As the Newest Member of our Team, You’ll:

• Conduct quality inspections and tests on various pension processes to identify system or process gaps, identify root cause, mitigate risks and ensure compliance with plan rules and applicable pension regulations and legislative requirements.
• Develop regular audit reports with findings, risk assessments and propose corrective actions
• Collaborate with cross-functional teams (e.g., Member Services, Employer Services, IT) to resolve issues and support QA initiatives.
• Conduct User Acceptance Testing (UAT) by developing detailed test matrices, identifying key test scenarios, executing test cases, and analyzing results. Collaborate with IT to address defects and ensure system readiness for production use.
• Identify, document, and analyze defects in system processes and functionalities, working with IT and other stakeholders to prioritize and resolve issues.
• Facilitate change management efforts within the pension administration teams by facilitating process improvements, documenting changes, and ensuring smooth adoption of new systems, tools, and practices.
• Provide ongoing support to the pension administration teams on system updates, process changes, and new functionalities. Lead ad hoc training sessions and contribute to continuous process improvement initiatives.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

• Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
• A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
• Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more