The CalSTRS Employer Services Division is seeking a motivated individual to work as a Pension Program Manager III as the Assistant Director.
The Employer Services (ES) Division is the primary communication interface with the plan’s participating employers. It is also the custodian of the members’ accounts from election to benefit/termination status. Over a million contribution lines are submitted monthly from participating employers and ES staff ensures the timeliness and accuracy of the contribution data.
Under the general direction of the ES Director, the Pension Program Manager III (Assistant Director) directs and oversees operational staff through subordinate Pension Program Manager II’s and directly manages subordinate supervisors responsible for serving and educating CalSTRS employer partners. Provides guidance to CalSTRS and employer staff regarding program development, legislation, internal controls, audit responses, policies and complex procedures. Coordinates with the CalSTRS Legal Office, Audits Division, Information Technology Services, Accounting, Benefits & Services Branch and the County and District Offices of Education to ensure that the members and their beneficiaries receive accurate benefits.
The Assistant Director is involved in policy revisions and recommendations, which have statewide impact, as well as modifications to the statewide employer reporting structure. In addition, the position is required to review legislation, system changes and internal controls that may result in actions that significantly impact more than 800,000+ members and benefit recipients, and over 1,600 statewide employers that submit over 12 million lines of annual data.

The ideal candidate will possess the following skills:

• Knowledge of CalSTRS business processes, technical environment, and Pension Solution or other similarly scoped projects
• Strong leadership skills with an understanding and demonstrated experience in personnel management issues
• Ability to apply strong interpersonal skills to communicate effectively, both orally and in writing, with all levels of staff and management and stakeholders
• Commitment to mentoring and staff development
• Experience with and/or the ability to interpret and apply laws, rules, and policies
• Strong commitment to delivering quality service and providing options to CalSTRS Employer partners with diplomacy

Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
In July 2025, the State of California implemented the Personal Leave Program 2025. This program reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits for the duration of the program. The salary ranges shown on this job posting do not reflect the reduced amounts.
Does this opportunity seem right for you? If so, see the Application Instructions section below and apply now.
You will find additional information about the job in the Duty Statement.
Working Conditions
CalSTRS offers a hybrid approach including in-office and remote work solutions based on business needs.
All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

CALSTRS: SECURING THE FINANCIAL FUTURE AND SUSTAINING THE TRUST OF CALIFORNIA’S EDUCATORS

CalSTRS is the largest educator-only pension fund in the world, providing retirement, disability and survivor benefits to California’s more than 1 million public school educators and their families. Named as one of the best places to work in money management eight times by Pensions & Investments magazine, we are a world-class financial services institution with a commitment to sustainability and wellness.
Our two U.S. Green Building LEED Platinum-certified headquarters buildings in West Sacramento, California, feature sustainable construction, abundant natural lighting, an organic garden, sustainable beekeeping and ergonomic functionally designed workspaces. We offer a variety of on-site amenities to our team members, including two full-service cafés, two free fitness centers, a bicycle rental library and a child care center with a covered playground. Team members enjoy walks along the Sacramento River and nearby seasonal farmers markets.
In addition to our state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing training, learning and development opportunities. We offer competitive benefits, flexible work hours and hybrid work options. We are committed to creating a workplace where our team members thrive.
If you’re looking for a rewarding career and are interested in becoming part of a diverse and inclusive workforce where talent, expertise and wellness are valued, we encourage you to find out more about our many career options at CalSTRS.com/about-CalSTRS.
Special Requirements

STATEMENT OF QUALIFICATIONS

Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to an interview.

When completing the SOQ, please include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed three pages, use single-spacing, 12-point Arial font, and have 1-inch margins. Please include your full name at the top of the page and address the following questions:

• Using specific examples with dates and durations, describe your experience leading and setting direction for multiple teams to deliver consistent and quality service to a group of stakeholders, partners or customers. Explain what made the teams successful and what you would bring from that experience to this position.
• Using specific examples with dates and durations, describe your experience and approach to supporting managers who lead teams- how do you grow leaders that support the staff who perform the work?
• Describe how you would interact with peer leaders inside and outside of your team and organization, including how you build relationships, how you have represented or would represent the area you work in to executives and leadership above you, and what you would bring to strengthen the culture of a leadership team.

Exam

PLEASE NOTE THAT THE STAFF SERVICES MANAGER III EXAMINATION CERTIFICATION LIST WILL BE USED AS AN APPROPRIATE TO FILL THIS POSITION. IF APPOINTED AS A PENSION PROGRAM MANAGER III, YOU MUST MEET THE MINIMUM QUALIFICATIONS FOR BOTH THE PENSION PROGRAM MANAGER III AND THE STAFF SERVICES MANAGER III APPROPRIATE CLASSIFICATION. TO VIEW THE MINIMUM QUALIFICATIONS, PLEASE SEE THE CLASSIFICATION SPECIFICATION LINK IN THE MINIMUM REQUIREMENTS SECTION.

This position requires a current Staff Services Manager III exam. If you need to take the exam or if your score has expired, click here to gain list eligibility.

CALSTRS DISCLOSURE REQUIREMENTS

This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the Conflict of Interest Code that applies to CalSTRS team members and the Political Reform Act, which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700).
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/25/2025

Please refer the Job description for details