Pensions Digital Product Owner
Home Based
As a Pensions Digital Product Owner, you will help manage the digital experience for our existing clients using our bespoke on-line member portal. You will be expected to work closely with our clients to understand their digital needs and be able to prioritise these needs to inform the digital roadmap.
In return, you’ll have a genuine impact on our key clients, help shape the digital future for pensions and will be well-positioned to gain recognition for your contribution.

JOB DESCRIPTION:

Key Responsibilities:

• Developing, launching, and improving digital products
• Working closely with the Pensions Product Solutions Team and design principles plus wider cross-functional teams such as designers, developers, operational and engagement teams to ensure that the product meets the needs of its users and achieves its business objectives.
• You may also be expected to manage a Digital Engagement Executive and a Data Analyst to assist with the delivery of the day-to-day work
• You will work closely with the Head of Digital Product Solutions to play a key role in the digital product delivery process and Capita pensions digital strategy
• You will also collaborate with the inhouse program, operational and engagement teams and work closely with our development teams to prioritise issues, bugs and functionality.

Other responsibilities

• Work collaboratively with the wider Digital Product Solutions Team operating within Design standards and aligning strategies.
• Working closely with the Senior Digital Lead and wider team.
• Work collaboratively with a team of digital, engagement, and design professionals to deliver digital products for strategic clients.
• Providing the UX team, with projects and direction based on information gathered from operational teams, Members and stakeholders
• Share knowledge and mentor your direct reports and others.
• Analyse user feedback to help improve our digital products.
• Develop business cases and user stories for new features.
• Collaborate with the design, engagement and IT teams to draft new/amended products or services.
• Working with key stakeholders to help inform product development.
• Manage relationships between teams, partners, and customers.
• Work with project teams and key stakeholders to develop and deliver user-centred solutions within project timeframes and objectives.
• Work closely with IT to understand technical constraints in journeys and help adjust the journey appropriately.
• Manage ongoing design and functional development of strategic client websites
• Collaborate with research lead to conduct website usability testing to review site performance

WHAT WE HOPE YOU’LL DO NEXT:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .

Key Responsibilities:

• Developing, launching, and improving digital products
• Working closely with the Pensions Product Solutions Team and design principles plus wider cross-functional teams such as designers, developers, operational and engagement teams to ensure that the product meets the needs of its users and achieves its business objectives.
• You may also be expected to manage a Digital Engagement Executive and a Data Analyst to assist with the delivery of the day-to-day work
• You will work closely with the Head of Digital Product Solutions to play a key role in the digital product delivery process and Capita pensions digital strategy
• You will also collaborate with the inhouse program, operational and engagement teams and work closely with our development teams to prioritise issues, bugs and functionality

Other responsibilities

• Work collaboratively with the wider Digital Product Solutions Team operating within Design standards and aligning strategies.
• Working closely with the Senior Digital Lead and wider team.
• Work collaboratively with a team of digital, engagement, and design professionals to deliver digital products for strategic clients.
• Providing the UX team, with projects and direction based on information gathered from operational teams, Members and stakeholders
• Share knowledge and mentor your direct reports and others.
• Analyse user feedback to help improve our digital products.
• Develop business cases and user stories for new features.
• Collaborate with the design, engagement and IT teams to draft new/amended products or services.
• Working with key stakeholders to help inform product development.
• Manage relationships between teams, partners, and customers.
• Work with project teams and key stakeholders to develop and deliver user-centred solutions within project timeframes and objectives.
• Work closely with IT to understand technical constraints in journeys and help adjust the journey appropriately.
• Manage ongoing design and functional development of strategic client websites
• Collaborate with research lead to conduct website usability testing to review site performanc