JOB INTRODUCTION

West Yorkshire Pension Fund (WYPF) administers the Local Government Pension Scheme (LGPS) for over 850 employers based throughout the UK and is valued at over £19bn. We also have a shared service partnership with Lincolnshire Pension Fund, the London Boroughs of Hounslow and Barnet and a number of Fire Authorities for the administration of the Firefighters Pension Schemes. The Funds have a combined membership totalling 500,000. More information on this can be found on our website at www.wypf.org.uk.

We have vacancies across the following teams:

• The Record Maintenance and Benefit Calculation teams for the LGPS
• The Death and Dependants Payroll team who deal with bereavement and also the running of multiple payrolls.
• Contact Centre

As a pensions officer you will provide assistance to senior colleagues and be required to calculate a range of pension benefits and undertake basic payroll work. You will also be part of a busy team where strict deadlines have to be adhered to, so you will be required to work in a high-pressured environment. You will be required to deal with complex areas of work, with support from your colleagues. You will also learn about the different aspects of the various pension schemes and the legislation which governs them.
You should therefore have strong numeracy skills with attention to detail, exercise good judgment and be able to manage your own workloads with minimum supervision. You should possess effective communication skills both verbally and in writing and adopt a positive but sympathetic customer care approach to your work.

As a minimum you will have:

• 5 GCSE’s Grade C or above including Maths and English - or equivalent qualifications.
• Evidence of your numeracy and literacy skills and recent experience of dealing with the public.
• Be able to work under pressure in a busy environment and as part of a team.
• Have Excellent Customer Service skills
• Previous pensions experience would be an advantage.

The post is a career grade consisting of 4 grades with progression bars between them.

In return we can offer:

• Flexible working
• LGPS Pension
• Ongoing training and development
• Hybrid working after a period of initial training

Please refer the Job description for details