Pensions Officer (Internal applicants only) at Leicestershire County Council

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

34359.0

Posted On

11 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pension Scheme Administration, Benefit Calculation, Payment Processing, Caseload Management, Statutory Deadlines, Key Performance Indicators, Systems Improvement, Microsoft Office, Word, Excel, Office Procedures, Correspondence Composition, Customer Care, Confidentiality, Data Sensitivity

Industry

Government Administration

Description

PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS Organisation: Leicestershire County Council Work Location: County Hall, Glenfield, Leics LE3 8RB Salary: £25,995 - £34,359 Per annum (Pro rata for part time) Working Hours: 37 hours per week Contract Type: Permanent Closing Date: 24 March 2026 Interview Date(s): TBC About the Role Administer the provisions of the Local Government Pension Scheme. Facilitate the calculation and payment of benefits to contributors and their beneficiaries of the scheme. Manage a complex caseload ensuring statutory deadlines and Key Performance Indicators are achieved. To contribute to office and systems improvements. About You To apply for this post, you must: * Possess NVQ2 or equivalent such as 4 GCSEs (grades A-C or 4-9) including Maths and English or equivalent level of relevant experience * Have experience of work involving the Local Government Pension Scheme, knowledge, and skills/competencies from the person specification. * Have experience of Microsoft Office software including Word and Excel * Have a sound knowledge of general office procedures * Ability to compose correspondence which is clear, concise and grammatically correct * A knowledge of the basic principles of customer care * A knowledge of the importance of confidentially and sensitive information In addition, we also expect you to share our commitment to our values [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/lcc/pages/1004] and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer [https://www.gov.uk/government/collections/disability-confident-campaign]. Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. For more information or an informal discussion, please contact: Phil Drury, Team Manager Telephone: 0116 305 9312 Email: phil.drury@leics.gov.uk How to Apply At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/lcc/pages/1001] section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support [https://emss.org.uk/support]. By applying for this post, you agree to our Terms and Conditions [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/lcc/pages/1006]. About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it’s like to work for us and the benefits we offer, please refer to the following: Our Recruitment Process [https://www.leicestershire.gov.uk/jobs-and-volunteering/working-for-the-council/the-application-process] Our Organisational Values [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/pages/1004] Our Employee Benefits [https://www.leicestershire.gov.uk/jobs-and-volunteering/working-for-the-council/employee-benefits] Working for Us [https://www.leicestershire.gov.uk/jobs-and-volunteering/working-for-the-council/an-inclusive-workplace]

Responsibilities

The role involves administering the provisions of the Local Government Pension Scheme, including facilitating the calculation and payment of benefits to contributors and their beneficiaries. Responsibilities also include managing a complex caseload to meet statutory deadlines and KPIs, and contributing to office and systems improvements.