People Advisor at BaxterStorey

Reading, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

36000.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, HR Support, Communication Skills, Coaching, Policy Knowledge, Safeguarding, Employment Law, Telephony Advice, Relationship Building, Organizational Skills

Industry

Food and Beverage Services

Description

Company Description Job Title: People Advisor Location: Hybrid working, with frequent travel to our Reading HQ Contract Type: Fixed-term (maternity cover) until September 2026 Salary: £36,000 per annum Why Join us? Generous holiday leave entitlement, inclusive of Bank Holidays 3 volunteering days to give back to causes you care about 3 days grandparent leave for those special family moments 24 weeks enhanced maternity leave Bespoke training & development opportunities Pension & life insurance Discounts on high street brands, cinema & holidays via the Perkbox App Wellbeing hub & access to employee assistance programme Free meals while at work Career development & HIT Apprenticeships for all experience levels About the role: We are seeking a proactive and experienced People Advisor to provide high-quality first-line HR support across the business. Acting as a trusted point of contact for Location Managers and employees, you will deliver clear, practical advice on a wide range of employee relations matters, supporting managers to confidently identify and apply the appropriate tools, policies, and procedures. By coaching managers to address issues early and effectively, you will play a key role in fostering positive employee relations, ensuring employees feel supported and treated fairly, and contributing to a consistent, compliant, and people-focused approach that enables the development of engaged, high-performing teams. You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. Our mission is simple: To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients. Please note prior to applying that this is a Fixed-term maternity cover contract until September 2026. While there is no guarantee of extension, we will always explore suitable opportunities where possible. Job Description To provide telephone support and advice on employee relations activities across all sites as the first point of telephone/email contact for Location Managers To manage a busy HR inbox, ensuring that queries are answered and/or referred to the correct person or department promptly To manage and coordinate the Occupational Health referral process, liaising with managers and the Company’s Occupational Health service provider To support People Manager in providing safeguarding and safer recruitment advice, complying with KCSIE and Holroyd Howe Support Managers through checking letters before they are sent out and advising any suggested improvements and recommendations To be responsive and available to managers ensuring managers are responded to as soon as possible and within two hours of initial contact To ensure managers are aware of the policies, Employee Handbook and HR people tools and that they are used effectively To ensure all HR people policies are up to date and fit for purpose by regular review and alignment to legislation To ensure all employee relations tools for managers are up to date and fit for purpose To calculate redundancy payments as required To comply with all Holroyd how HR led policies and procedures at all times To develop new tools where necessary and ensure tools are communicated effectively across the business To highlight and refer complex cases to People Manager where appropriate To record key information on employee relations advice on HR Tracker To report on employee relations activity and caseload, identify trends and insight for People Manager To work with People Manager to ensure that measures and recommendations following cases are put in place where appropriate Management reporting on ER cases, i.e. number of cases, reasons, trends or patterns. Use the results to make recommendations to upskill Managers and improve the colleague experience To support colleagues and when required in the TUPE out process and inform People Manager and OPS teams to ensure process is complete Qualifications • Knowledge of Keeping Children Safe in Education (KCSIE) on the importance of safeguarding children in an independent school setting is advantageous • Proven experience managing a caseload of complex ER cases • Up to date employment law knowledge required • Previous experience in telephony ER advice role required • Experience of working in a fast paced, high volume and dynamic environment • Demonstrated commitment to learning and keeping up to date with legislative changes • Experience of working at a distance/in a field support role • Excellent verbal and written communication skills and ability to explain processes and policies in plain English • A strong telephone manner • The ability to quickly build strong working relationships with individual managers and groups and become a trusted and credible People partner and coach Additional Information We pride ourselves on: People first We’re a company of individuals, united in doing our best for our clients. Great food, always Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences. Food education We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices. Respect in everything we do Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other. Fresh thinking New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering. In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references. Employment Type: Fixed Term - 52 Weeks Contract Type.: Full Time Salary: Up to £36,000

Responsibilities

The People Advisor will provide high-quality first-line HR support and act as a trusted contact for Location Managers and employees. Responsibilities include managing HR queries, coordinating Occupational Health referrals, and ensuring compliance with HR policies.