What you’ll bring to the team:
Want to be part of something big? We have an exciting opportunity for an experienced People Advisor to support and enhance the people experience across our Birmingham Cluster region.
Building on the great work already in place, this role will focus on employee relations, team engagement, and supporting operational teams across a diverse portfolio of world-class brands, including Cadbury World, SEA LIFE Birmingham, LEGOLAND Discovery Centre Birmingham, and Warwick Castle.
This is a fantastic opportunity for someone who is passionate about working closely with operational teams, understands the importance of team engagement, and loves to see people thrive in a fast-paced, guest-focused environment.
Working within the Gateway UK People team, you’ll play a key role in ensuring our Birmingham teams are well-supported, motivated, and empowered to deliver exceptional experiences.
Starting in April 2025 on an initial 6 fixed-term contract, you’ll report to the People Partner and act as a trusted advisor to the Birmingham Cluster management team.

Key Responsibilities:

• Providing expert advice on employee relations matters, ensuring best practices and positive outcomes.
• Partnering with operational teams to support team development, wellbeing, and engagement.
• Driving HR performance measures and supporting managers with people-focused initiatives.
• Championing team engagement and fostering a culture where employees feel valued and motivated.
• Embedding company culture, ensuring our people are set up for success in a thriving workplace.

This is a hands-on, varied, and people-first role, where you’ll be at the heart of team engagement and HR support in a truly unique environment.
Qualifications & Experience:

What We’re Looking For:

• Proven generalist HR experience in a fast-paced, commercially focused environment.
• Strong employee relations experience, with the ability to support and coach managers.
• Excellent stakeholder management skills, with confidence in advising and influencing senior teams.
• A team-oriented approach – someone who builds strong relationships and enjoys working closely with operational teams.
• A passion for our brands and an understanding of the importance of people in delivering unforgettable guest experiences.
• A relevant professional HR qualification or equivalent experience.

Benefits:

What’s in It for You?

• Competitive salary and benefits package.
• Merlin Magic Pass – free tickets to our attractions worldwide for you, your family, and friends.
• 40% off LEGO online and 25% discount in our retail shops and restaurants.
• Free Parking
• Cycle to work scheme.

If you’re looking for a role where you can partner with fantastic teams, help shape the future of an evolving business, and bring the magic to life through people, we’d love to hear from you!

• Providing expert advice on employee relations matters, ensuring best practices and positive outcomes.
• Partnering with operational teams to support team development, wellbeing, and engagement.
• Driving HR performance measures and supporting managers with people-focused initiatives.
• Championing team engagement and fostering a culture where employees feel valued and motivated.
• Embedding company culture, ensuring our people are set up for success in a thriving workplace