People Advisor at Keywords Studios

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People & Culture Processes, Case Management, Benefits Administration, Time and Attendance Administration, Spanish Labor Law, HR Processes, Attention to Detail, Communication Skills, Proactive Attitude, Organizational Skills, Workday Knowledge

Industry

Computer Games

Description

Role Overview As a People Advisor, you’ll be the first point of contact for employees and managers, providing clear and timely support on People & Culture processes and inquiries. You’ll manage cases efficiently, collaborate with P&C teams to resolve issues, and help create a smooth, positive employee experience across the organization. Key Responsibilities · Acting as first point of contact for employees; · Assists managers and employees with basic questions or concerns on People & Culture · processes and policies, escalating more complex matters where needed; · Provides accurate responses to queries first time; · Effectively manages queries through the case management system; · Collaborates closely with Service team members, P&C Consultants, and People Business Partners, and ensures cases related to data management are directed to the appropriate P&C contact; · Timely escalates queries to the correct point of contact responder; · Benefits administration ; · Time and Attendance administration ; Required Qualifications Education & Experience · Knowledge in Spanish labor law and HR processes, with a willingness to learn and develop expertise. Knowledge in additional EU Location labor code will be an advantage · Strong attention to detail, ensuring accuracy and timeliness in day-to-day tasks to support compliance with internal and external requirements. · Ability to work collaboratively within a team to deliver clear and consistent results. · Good verbal and written communication skills in Spanish and English · Proactive attitude, showing initiative in suggesting ideas or approaches to solve problems, while seeking support when appropriate. · Organised and detail-oriented, with the ability to prioritise tasks effectively. · Fluency in English required. · Knowledge of Workday is a preferred qualification. At KWS, we value and encourage diversity in all its forms. We foster an inclusive environment and give special priority to the inclusion of people with disabilities, convinced that diversity enriches and strengthens us as a team. This is why a valid disability certificate will be highly valued.

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Responsibilities

As a People Advisor, you will be the first point of contact for employees and managers, providing support on People & Culture processes and inquiries. You will manage cases efficiently and collaborate with P&C teams to resolve issues, ensuring a positive employee experience.