REQUIREMENTS

• Natural leader, displays maturity, presence, and gravitas to maintain excellent stakeholder management with aligned interpersonal skills to interact effectively at all levels of the business.
• People focussed, engages their team with the vision, values, and strategic direction of the Levy UK&I business. Demonstrates an ability to focus on talent and potential within their team, coaches, mentors, and develops individuals to enable them to grow.
• Dynamic and engaging people first professional with experience in leading, motivating, and inspiring large teams to deliver exceptional guest experiences and commercial results.
• Venue experience, within a variety of complex venues across stadia, arena and confex business models with diverse food & drink experiences
• Strong commercial focus– adept at budgeting, forecasting and effective cost control. Confident to establish best practice approach and adapt operating models to drive growth and control.
• Drives and embraces change, innovates, and leads the change discussion focussing on improvements with key stakeholders, before driving and supporting change at venues.
• Flexible and agile, balances structured approach, resilience, and problem-solving skills with ability to flex and adapt as required. Appreciates need for speed of action and reaction without diluting quality of results.
• Project management and logistics, has experience in delivering projects and/or complex logistic plans in line with time and budget parameters.
• CIPD qualified (Preferred but not essential).

PURPOSE

As People & Culture Manager at The Kia Oval, you’ll be at the heart of what makes Levy UK&I a great place to work. You’ll lead the delivery of our people strategy on-site, championing a positive, inclusive culture where our teams feel supported, valued, and inspired to grow. Working closely with the General Manager and departmental leaders, you’ll bring our values to life—shaping exceptional employee experiences, driving development and wellbeing initiatives, and creating a workplace built on fairness, integrity, and connection.
This is a high-impact role where you’ll help embed our unique culture, elevate engagement, and strengthen our reputation as an employer of choice. Through Legendary Experiences and Powerful Partnerships, you’ll help us create The Levy Difference—making The Kia Oval a standout place to work in the industry.

RESPONSIBILITIES

• Provide proactive people support to department heads, offering guidance on people management, recruitment, onboarding, and employee lifecycle processes.
• Champion a strong, inclusive workplace culture, leading on wellbeing, diversity & inclusion, reward, recognition, and team engagement initiatives.
• Lead and develop teams, coaching direct and indirect reports to maximise performance and foster continuous growth.
• Drive business performance by supporting budgeting, forecasting, and performance reviews in line with strategic goals.
• Utilise data insights to improve commercial efficiency, monitor payroll and cost of sales, and implement action plans for improvement.
• Collaborate with cross-functional teams (Culinary, Finance, Sales, etc.) to share best practice and align venue operations with wider business objectives.
• Maintain strong stakeholder relationships, engaging with clients to review performance, enhance guest experience, and support strategic initiatives.
• Ensure compliance with health, safety and sustainability standards, leading audits, reviews, and policy implementation across the venue.