WHO WE ARE

The Kite Factory is an independent media agency that gives brands the best in Heart, Art, and Science to craft creative media ideas that deliver. With a rich heritage in measurement, TKF combines data-driven insights and craft planning to deliver media effectiveness that drives measurable growth for clients like Skin+Me, WaterAid, Redrow, Crisis, Lovehoney, White Claw, Triodos Bank, and Little Freddie.
We exist because we saw a gap in the market. A gap between ideas and measurement. Anyone can have a good idea, but they don’t necessarily know how to measure it. Conversely, just because you can measure things, it’s no guarantee you can have good ideas. Well, we do both.
We’re a dynamic team of creative visionaries, professional achievers, and data enthusiasts, all driven by a passion for delivering tangible results. Now with over 100 media specialists, The Kite Factory has experienced remarkable growth over the past five years. We’ve celebrated multiple new business and award-winning campaigns, earning the prestigious title of Campaign’s Independent Agency of the Year in 2023 and Sunday Times Best Places to Work in 2024 and 2025. Our workplace culture shines as we proudly rank among Campaign’s Best Places to Work and hold IPA Platinum status, reflecting our unwavering commitment to the development and well-being of our people.

WHAT WE ARE LOOKING FOR

We are looking for a maternity cover for our People and Culture Manager and need someone who is passionate about creating the best working environment for the people they support. As People and Culture Manager, you will play a key role in shaping a positive employee experience by owning core People operations and supporting our learning and development culture. You will be responsible for ensuring the smooth delivery of all People administration and onboarding, while supporting the Head of People and Culture on wider initiatives.
This is a hands-on and varied role that balances operational excellence with people-first thinking. You’ll take ownership of core People processes, manage the full employee lifecycle and act as a key point of contact for both managers and employees across the agency.
We are looking for someone who can start in September 2025 until October 2026 (with the potential for extension).

SKILLS AND EXPERIENCE

• Previous People experience with strong knowledge of HR/People processes, employment law and employee experience best practice.
• Highly organised, detail-focused and able to manage People operations with care and rigour.
• Balance operational capability with warmth and empathy, being a trusted partner for both employees and managers.
• You care about building great cultures and are passionate about supporting employee growth and wellbeing.
• You have experience working in fast-paced, creative or agency environments (desirable but not essential).
• Must have experience with HiBob and Teamtailor.
• A CIPD qualification or equivalent work experience.
• The ability to build rapport quickly and form strong relationships at all levels.
• Proactive problem-solving with an empathetic lense.
• A commercial thinker: understanding business goals and objectives and seeking to develop initiatives to support these.
• Excellent verbal and written communication skills.
• Driven, proactive and empathetic – the ability to communicate with empathy and understand others.

This is a varied role covering the full employee life cycle as well as being involved in key people projects.